Service Coordinator
5 days ago
Job Summary
We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Group 1 Automotive. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our service department, providing exceptional customer service, and maintaining accurate records.
Key Responsibilities
- Coordinate and manage service appointments, ensuring timely and efficient completion of work orders.
- Communicate effectively with customers, responding to their inquiries and resolving any issues in a professional and courteous manner.
- Maintain accurate and up-to-date records of customer interactions, service history, and vehicle details.
- Collaborate with the service team to ensure seamless communication and efficient workflow.
- Perform administrative tasks, such as data entry and report generation, to support the service department's operations.
Requirements
- Full UK Driving Licence
- Motor Industry experience is preferable
- Ability to work independently and as part of a team
- Excellent communication and organizational skills
About Group 1 Automotive
Group 1 Automotive is a leading automotive retailer with a strong presence in the UK and the US. We pride ourselves on our commitment to exceptional customer service, state-of-the-art facilities, and a comprehensive benefits package. As a Service Coordinator, you will be part of a dynamic team that values professionalism, respect, integrity, transparency, and teamwork.
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