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About Grosvenor Casinos
Grosvenor Casinos is a leading gaming and leisure operator in the UK, committed to providing a premium experience for our customers. Our venues offer a wide range of gaming options, entertainment, and dining experiences in a safe and welcoming environment.
Job Summary
We are seeking a skilled and professional Receptionist to join our team at our Huddersfield venue. As a Receptionist, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient admission process, and maintaining a professional and welcoming atmosphere.
Key Responsibilities
- Assist in the operation of an efficient and professional admission point, ensuring compliance with gaming regulations and company procedures.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized reception area, ensuring a welcoming environment for customers.
- Collaborate with colleagues to achieve team goals and objectives.
Requirements
- Previous experience in a customer-facing role, preferably in a gaming or hospitality environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic knowledge of gaming regulations and company procedures.
What We Offer
Grosvenor Casinos offers a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.