Receptionist

2 months ago

Huddersfield, United Kingdom CV-Library Full time

Job Title: Weekend Veterinary Receptionist / Trainee Veterinary Receptionist

Location: Huddersfield

Salary: £11.94 - £12.50 per hour average, dependant on age and experience

Hours: 24 hours per weekend: Saturday and Sunday receptionist:

24 hrs per week (2 x 12 hour shifts Saturday and Sunday 7.30am-7.30pm) or would consider job share 12 hours per week (2 x 6 hour shifts Saturday and Sunday between 7.30am-1.30pm or 1.30pm-7.30pm)

Holidays: 31 days start (inc stat), increase to 34 with service (pro-rata for part-time)

Job type: Part Time – Permanent

Donaldson’s Vets Ltd are an independently owned veterinary group based across Huddersfield with six practices including our own hospital.

We care passionately about looking after animals and pride ourselves on providing ‘Total Care’ for pets. We combine truly cutting-edge training, facilities, equipment and premises with good old fashioned personal care. We care about our people too, we are committed to promoting a positive diverse and inclusive work environment with focus on staff welfare and wellbeing.

The Role/Candidate:

Due to our continuous expansion Donaldson’s is currently recruiting for a weekend Receptionist/Trainee Receptionist to join our dedicated and expanding team.

This is a great opportunity for someone who wants to be part of a growing organisation who can provide a high standard of customer service and clinical care. You will need to be a highly motivated individual, be able to work in a fast-paced environment and be able to promote animal welfare. It is important that you have strong communication skills with a passion for providing the best customer care experience which is reflects Donaldson’s excellent reputation.

We encourage learning and development, and you will have opportunities to attend training both in-house & externally via Colourful CPD.  You will be expected to take ownership for your personal learning and be committed to contribute to improving our standards. 

If you have proven experience in a similar role and or simply have the drive, enthusiasm and ambition to be a part of a forward-thinking company, this is the job for you.

We offer great additional benefits including Pension, Enhanced Maternity Pay, Employee assistance programme, Staff Discount Scheme, Salary sacrifice scheme, Company Sick Pay Scheme and cycle to work scheme.

Main duties will include:

Prompt and efficient answering of calls
Initial greeting of clients on arrival.
Arrange appointments, register clients and pets, print invoices, process and record payments. Using the practice management system
Liaise with clients following their appointment, re-book any follow up appointments and ensure payments of invoices before leaving the surgery
Ensure the smooth running of appointments and admissions for vets and nurses.
Monitor client flow from check in to discharge.
Assess the urgency of a pet’s condition when booking emergency appointments -with guidance.
Give advice to pet owners on nurse/vet clinics, cost of treatments, insurance and payments.
Take excess payments for insured clients and ensure that claim forms are fully completed before the client leaves the practice
To ethically promote the (VIP) pet health care plan and pet insurance to clients
Answer basic questions from clients on practice policy, e.g., neutering, vaccinations and pre - op advice.
Develop preventative health care knowledge to be able to provide advice to clients in line with practice protocols on topics such as flea and worm treatment, vaccination and diet.
To be familiar GDPR (general data protection regulations)
Resolve or assist accordingly with any complaints or queries received
General clerical duties including filing, photocopying, emailing and scanning.
About you:

Job Specific:

Previous veterinary experience is preferred but not essential
At least 12 months experience in a customer facing role
Experience working with computer management systems
Core Skills:

Attention to detail and good communication skills are essential to this role.
Ability to successfully handle difficult customers.
Patience and ability to remain calm in stressful situations.
Sound, interpersonal approach.
Personal Qualities:

The company operates within a dynamic and fast paced environment; to thrive in this role you will need to be friendly, approachable, flexible, highly motivated and have excellent communication skills.
You will be someone that is committed to learning new skills.
A ‘can do’ attitude with a team working ethic for timely completion of tasks.
Please Note:

Bluetownonline are advertising this role on behalf of the company Donaldson's Vets.

When applying you should provide a covering letter. 

All candidates must be currently eligible to both live and work in the United Kingdom.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience and relevant job titles of: Receptionist, Medical Receptionist, Customer Service, Administrator, Administrative Assistant, Customer Care, Customer Support, Client Service, Front of House, Vets Receptionist, Vets Administrator may also be considered for this role

  • Receptionist

    6 months ago

    Huddersfield, United Kingdom TruGym Full time

    We are in need of a receptionist reporting directly to the Assistant Manager and General Manager who is eager to work hard and put in the effort to keep our gym in top condition. We would require previous admin/receptionist experience. Main roles: - To engage with all members and guests in our club - To possess proficient computer literacy skills - To...

  • Receptionist

    6 months ago

    Huddersfield, United Kingdom TruGym Full time

    We are in need of a receptionist reporting directly to the Assistant Manager and General Manager who is eager to work hard and put in the effort to keep our gym in top condition. We would require previous admin/receptionist experience. Main roles: - To engage with all members and guests in our club - To possess proficient computer literacy skills - To...

  • Receptionist

    7 months ago

    Huddersfield, United Kingdom Edgerton Dental Clinic Full time

    An exciting opportunity has become available for a **Receptionist **to join our team based in **Huddersfield**. This is a full time, permanent role working **8.30am to 5.30pm Mon to Fri **and in return you will recieve a** competivie hourly rate of £10.50+ depending on experience.** **Edgerton Dental Clinic **is a well established clinic serving patients...

  • Receptionist

    7 months ago

    Huddersfield, United Kingdom TruGym Full time

    We are in need of a receptionist reporting directly to the Assistant Manager and General Manager who is eager to work hard and put in the effort to keep our gym in top condition. We would require previous admin/receptionist experience. Main roles: - To engage with all members and guests in our club - To possess proficient computer literacy skills - To...

  • Receptionist

    7 months ago

    Huddersfield, United Kingdom TruGym Full time

    We are in need of a receptionist reporting directly to the Assistant Manager and General Manager who is eager to work hard and put in the effort to keep our gym in top condition. We would require previous admin/receptionist experience. Main roles: - To engage with all members and guests in our club - To possess proficient computer literacy skills - To...

  • Receptionist

    4 weeks ago

    Huddersfield, United Kingdom Donaldsons vets Full time

    Job Title: Weekend Veterinary Receptionist / Trainee Veterinary ReceptionistLocation: HuddersfieldSalary: £11.94 - £12.50 per hour average, dependant on age and experienceHours: 24 hours per weekend: Saturday and Sunday receptionist:24 hrs per week (2 x 12 hour shifts Saturday and Sunday 7.30am-7.30pm) or would consider job share 12 hours per week (2 x 6...

  • Receptionist

    6 months ago

    Huddersfield, United Kingdom Nook Surgery Full time

    **Are you an experienced GP Receptionist seeking a new, rewarding opportunity? Would you like to take on a role that provides you with ownership of your workload?** Our 4 surgeries across Huddersfield continually strive to improve work processes that deliver health care with improved results across all areas of our service provision. We promote a culture of...

  • Receptionist

    6 months ago

    Huddersfield, United Kingdom Nook Surgery Full time

    **Are you an experienced GP Receptionist seeking a new, rewarding opportunity? Would you like to take on a role that provides you with ownership of your workload?** Our 4 surgeries across Huddersfield continually strive to improve work processes that deliver health care with improved results across all areas of our service provision. We promote a culture of...

  • Receptionist

    7 months ago

    Huddersfield, United Kingdom BJK GLOBAL Full time

    **Job Title**: Receptionist **Location**: Huddersfield **Company**: BJK GLOBAL As the Receptionist at BJK GLOBAL, you will be the first point of contact for our clients, visitors, and team members. Your role is crucial in ensuring a smooth and professional experience for everyone who interacts with our company. We are looking for someone who is friendly,...

  • Dental Receptionist

    6 months ago

    Huddersfield, United Kingdom Huddersfield dental care centre Full time

    **Huddersfield Dental Care Centre is recruiting a Dental Receptionist with experience to work in a large team in a mixed NHS and private practice. We are an award winning practice and we are looking for a confident, well organised individual to join our friendly team.** **Responsibilities**: - Greet and welcome patients to the practice - Schedule and...

  • Dental Receptionist

    6 months ago

    Huddersfield, United Kingdom Huddersfield Dental Care Centre Full time

    We are looking for a dental receptionist to work 3 days per week. We are an NHS practice with 5 surgeries. Overview: We are seeking a skilled and organized Dental Receptionist to join our team. As the first point of contact for our dental office, you will play a crucial role in providing exceptional customer service and ensuring smooth...

  • Medical Receptionist

    7 days ago

    Huddersfield, Kirklees, United Kingdom NHS Full time

    Job Title:Medical ReceptionistWe are seeking a highly skilled and experienced Medical Receptionist to join our team at the NHS. The successful candidate will have excellent communication skills, a strong understanding of healthcare procedures, and the ability to work effectively in a fast-paced environment.In this role, you will be responsible for providing...

  • Receptionist

    6 months ago

    Huddersfield, United Kingdom Auto UK Full time

    **About us** We are a independent family run car dealership on a busy and well-known site in Huddersfield. We currently have over 90 retail cars in stock, we also have a very busy bodyshop and are linked with a service and MOT department. Overview: We are seeking a highly organized and professional Receptionist to join our busy car dealership team. As the...

  • Medical Receptionist

    6 months ago

    Huddersfield, United Kingdom PR-pattern recruitment Ltd Full time

    Job Overview: **Duties**: - Greet patients and visitors in a professional and courteous manner - Answer phone calls, schedule appointments, and manage patient inquiries - Verify patient information, insurance details, and collect co-payments - Maintain patient records and ensure accuracy of all data entered - Assist with billing and coding tasks as needed -...

  • Receptionist

    3 months ago

    Huddersfield, United Kingdom Bupa Dental Care Full time

    Bupa Dental Care Milnsbridge are looking for a Dental Receptionist to join their experienced team. Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts. What’s...

  • Receptionist

    7 days ago

    Huddersfield, United Kingdom Arc Recruitment Full time

    Owing to internal movement, I am looking for a confident and professional Receptionist to join my client on a permanent basis.You will be responsible for greeting clients and visitors to the office, giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and...

  • Receptionist

    4 weeks ago

    Huddersfield, United Kingdom CV-Library Full time

    Owing to internal movement, I am looking for a confident and professional Receptionist to join my client on a permanent basis. You will be responsible for greeting clients and visitors to the office, giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and...

  • Receptionist - Primary Care

    3 days ago

    Huddersfield, Kirklees, United Kingdom NHS Full time

    Role OverviewWe are seeking a talented and enthusiastic Receptionist to join our primary care team. As a Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and supporting the smooth running of our practice.Your primary responsibilities will include managing patient flow, processing...

  • Dental Receptionist Fulltime

    6 months ago

    Huddersfield, United Kingdom Genix Healthcare Full time

    Are you looking for the next step in your career? An exciting opportunity has arisen for an experienced Dental Receptionist to join our Genix Healthcare dental practice in Huddersfield. A positive team culture is vitally important and therefore it will be your passion to ensure the culture within the dental practice is in line with the organisations vision,...

  • Part Time Receptionist

    6 months ago

    Huddersfield, United Kingdom Travail Employment Group Ltd Full time

    Part Time Receptionist, 22.5 hours p/w £11.75 ph, Mon, Tues & Weds 8am - 4pm, must be flexible to work full time to cover holidays (5 weeks per year), Temp-Perm, pension **THE CLIENT**: Our well known Huddersfield based company are now looking to recruit a Part Time Receptionist working 3 days per week, Monday to Wednesday 8am-4pm **THE JOB**: This role...