Full Time Receptionist
6 months ago
Full Time - Receptionist
**We are looking for a confident, enthusiastic and well-motivated person to join our reception team at the Briar Court Hotel**
**The role;** Full time receptionist, working 5 over 7 days including weekends and bank holidays. 40 hours per week
Early shift 6am - 2pm
Late shift 2pm - 10pm
**Key responsibilities;**
- Welcome guests and customers in a professional, friendly & prompt manner.
- Check guests in and out and provide relevant information about the hotel and facilities.
- Upsell products and upgrades to maximise revenue.
- Take restaurant bookings and deal with customer requests.
- Provide a high level of customer service and operate in line with company policies.
- Work as part of a team and communicate effectively with all other departments but also happy to work alone.
- Additional duties will include serving on the bar, assisting with breakfast, preparing sandwiches and snacks from the bar menu, delivering room service orders and meeting guest requests where possible.
- There may be a requirement for night shift holiday & sickness cover
**Person specification;**
- Previous reception experience desired.
- Experience using a Property Management System, Online Travel Agents and restaurant booking systems would be beneficial
- Have a good level of written and spoken English
- Be friendly, welcoming and approachable,
- Be smart & well presented in a professional manner
- Have the ability to remain calm during difficult situations, multi-task and prioritise in a fast-paced environment
- The ability to work as part of a team and as an individual
- Good IT literacy including Microsoft office (outlook, word)
**What we offer;**
- 28 days holiday per year
- Discounts on hotel accommodation and restaurant dining
- Complimentary meal on duty
- Discounted staff taxis (Time restrictions apply).
- On the Job Training
- National Minimum Wage
Previous applicants, need not apply.
**Job Types**: Full-time, Permanent
Pay: £11.44 per hour
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Ability to commute/relocate:
- Huddersfield: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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