Sales Operations Associate

2 months ago

London, Greater London, United Kingdom Canonical Full time

About Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors.

Our Culture

We are a pioneer of global distributed collaboration, with colleagues in 75+ countries and few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

About the Role

We are hiring Sales Operations Analysts to support a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly.

Key Responsibilities

  • Support all aspects of the day-to-day operations of the sales function globally.
  • Check opportunities for accuracy and provision orders on successful closure of a deal.
  • Support the Sales Operations Analysts and Manager to report on and improve sales data quality and processes.
  • Support the sales team globally on CRM and other sales operations systems.
  • Deliver sales metrics, dashboards, and other ad-hoc analytical tasks.
  • Assist the team with automation and streamlining of the Lead to Order process.

Requirements

  • An exceptional academic track record from high school and university.
  • Experience working in an entry-level role in sales operations or related (e.g., financial analysis, sales analysis, or sales order processing), preferably in the technology industry.
  • Energetic, thoughtful, systematic approach, focused on robust, repeatable, and scalable outcomes.
  • Excellent problem-solving and analytical skills.
  • Ability to work productively with stakeholders at all levels of the organization on a global scale.
  • Ability to work across team boundaries and communicate effectively.
  • Experience with Salesforce or similar CRM.
  • Ability to travel internationally twice a year, for company events up to two weeks long.

What We Offer

  • Distributed work environment with twice-yearly team sprints in person.
  • Personal learning and development budget of USD 2,000 per year.
  • Annual compensation review.
  • Recognition rewards.
  • Annual holiday leave.
  • Maternity and paternity leave.
  • Employee Assistance Programme.
  • Opportunity to travel to new locations to meet colleagues.
  • Priority Pass, and travel upgrades for long haul company events.

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