Quality Improvement Officer
6 days ago
Essex County Council is seeking a highly skilled Quality Improvement Officer to join our team. As a key member of our Adult Social Care department, you will play a crucial role in ensuring the quality of services delivered to adults in Essex.
About the RoleThis is a fixed-term, full-time position that will be covering the Mid and North Essex area. You will be required to travel to various locations, and a driving license and access to a vehicle are essential. The role is focused on developing and implementing the council's approach to quality improvement of the adult social care market across Essex.
Key Responsibilities- Conduct comprehensive assessments and produce reports to ensure the quality of services delivered to adults in Essex.
- Provide consultancy services to the Social Care market on how to improve the quality of their services and enhance customer outcomes and experiences.
- Work collaboratively with partners and stakeholders to maximize potential opportunities for quality improvement and develop innovative approaches to service delivery.
- Identify and challenge care delivery that falls below standards, providing support to improve the quality of service provision.
- Provide expert advice and support to providers during periods of Safeguarding activity.
- Ensure providers are compliant with all external regulation and contractual requirements to achieve required standards.
- Utilize opportunities to identify best practice and build professional knowledge and expertise to maximize the value of relevant networks and influence service improvements.
- Ensure successful delivery of day-to-day activities and develop skills within the quality function.
- Identify patterns and trends in care delivery and share intelligence with People Commissioning to inform future thinking and commissioning intent.
- Educated to A Level equivalent or equivalent experience with evidence of continuing professional development.
- Experience within a social care setting with evidence of ensuring quality of outputs in delivering service.
- Strong communication skills and the ability to develop a rapport and engage with diverse groups of individuals.
- Evidence of a good understanding of quality standards, analysis, organizational development, and practical application.
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults. We offer a competitive salary, a supportive work environment, and opportunities for professional development and growth.
Essex County Council is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion and aim to create a workplace that reflects the diversity of our community.
Apply now to join our team and contribute to the delivery of high-quality services to adults in Essex.
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