Customer Support Specialist
4 weeks ago
Position: Customer Support Specialist
Location: Cardiff
Type: Full-time, Permanent
Salary: £23,504 (increasing to £24,064 after 9 months) + Incentives
Hourly Rate: £12.05
Are you a person whose diverse life experiences have equipped you with essential skills to handle complex situations? Whether it's the perseverance developed from family responsibilities or the knowledge gained through years of fostering relationships, your transferable abilities could lead to success in a Customer Support Specialist role at BT Group.
Take advantage of the chance to apply your skills and make a significant impact by joining our Support Team in Cardiff. Interact with customers via phone, comprehend their requirements, and work together to discover effective solutions.
Acknowledging that life is ever-changing, this position, like many others at BT Group, emphasizes flexibility. We are dedicated to facilitating your success by providing adaptable scheduling for breaks, occasional remote work options, and accommodating personal emergencies.
What We Provide:
- Competitive starting salary of £23,504, increasing to £24,064 after 9 months
- Generous discounts on BT products, including Mobile and Broadband services
- Career development assistance to help you shape your desired career trajectory
- Season Ticket Travel Loan to assist with commuting costs
- Opportunities for community engagement through volunteering
- Optional Private Healthcare and Dental coverage
Become part of a dynamic team culture at BT Group, where you will receive valuable support, specialized training, and the opportunity to build a fulfilling career.
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