Service Centre Supervisor
4 weeks ago
The Dept. of Recruitment Limited is seeking to appoint a Service Centre Supervisor on a permanent basis. This role presents a fantastic opportunity for a seasoned team leader or current manager eager for a fresh challenge. You will be part of a collaborative team environment with supportive management.
Working Schedule:
Monday to Friday from 08:30 to 18:00, and Saturday from 08:30 to 17:00, with one day off during the week.
Sunday is designated as a trading day, requiring attendance twice a month, with additional compensation provided on top of the annual salary.
Additional Benefits:
- Monthly performance bonus.
- NEST Pension Scheme.
- Life Insurance coverage.
- Provision of safety footwear and uniform.
- Employee discounts.
- Continuous training programs and opportunities for career advancement.
Key Responsibilities:
- Adhere to company policies and procedures, including health and safety regulations, compliance, and inventory management.
- Ensure exceptional customer service is delivered, minimizing complaints.
- Achieve all sales objectives and key performance indicators (KPIs).
- Maintain cleanliness and organization of the service centre and its equipment consistently.
- Follow reasonable directives from regional managers, head office, or the board of directors.
- Drive sales of products and services in line with established procedures.
- Conduct recruitment and interviews for all centre staff.
- Coordinate with head office and other departments.
- Provide support to other centres as needed.
- Identify training needs for staff to foster growth and development within the organization.
- Be available for work during specified hours as determined by the company.
This is a permanent role, and a comprehensive CV will be required.
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