Customer Service Manager Technical Lead
2 days ago
Customer Technical Manager
We are seeking a skilled Customer Technical Manager to provide dedicated technical service to both internal and external customers, ensuring product quality and compliance with customer standards.
Key Responsibilities:
- Ensure product safety, legality, and quality to protect the business and customer requirements.
- Lead innovation, quality improvement projects, and new product development (NPD) initiatives.
- Maintain accurate customer specifications and communicate technical policies to internal teams and suppliers.
- Support the technical agenda in line with business objectives.
- Use data to monitor performance and ensure the business is meeting "fit to supply" standards.
Requirements:
- Proven experience in managing product quality, food safety, and compliance.
- Strong project management skills and the ability to meet deadlines.
- Formal qualification in food science or agronomy.
About Us:
Morepeople 01780 is a leading company in the industry, and we are committed to providing excellent customer service and ensuring the highest quality products.
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