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Administrative Support Specialist

2 months ago


Ilkeston, Derbyshire, United Kingdom Derbyshire Healthcare NHS Foundation Trust Full time

Job Summary

The Derbyshire Healthcare NHS Foundation Trust is seeking an experienced Administrative Support Specialist to provide comprehensive and efficient administrative support to the ADHD Nurse Team. The successful candidate will be responsible for ensuring all documents, letters, and reports are formatted, typed, and distributed timely and accurately.

Main Responsibilities

  • Provide administrative support to the ADHD Nurse Team, ensuring an effective service is delivered to all relevant service users.
  • Typing and preparation of information, including correspondence and reports, which may contain confidential and sensitive material.
  • Provide confidential telephone cover for the ADHD/Behaviour Specialist Nurses and Admin team, accurately taking and relaying messages and addressing all enquiries made by service users.
  • Work on own initiative, prioritizing and delivering a service that covers a vast geographical area, requiring organizational skills and communication skills to coordinate the service from an administrative perspective.

About the Role

This is an exciting opportunity to join a talented and compassionate workforce committed to making a positive difference in people's lives. As an Administrative Support Specialist, you will play a vital role in supporting the delivery of high-quality patient care and services.

Person Specification

  • Essential qualifications: GCSE English Grade C or equivalent, RSA/CLAIT/IBT2 typing Grade III or equivalent, working knowledge of Microsoft packages, audio typing, ECDL or equivalent IT qualification.
  • Desirable qualifications: previous NHS experience, experience in the use of TPP SystemOne Database, knowledge of Health terminology.

Skills and Abilities

  • Computer and keyboard skills
  • Excellent organizational skills
  • Ability to prioritize workload to required standards within defined time limits
  • Ability to use own initiative within procedural guidelines
  • Ability to work as a good team member
  • Ability to work under pressure and to tight deadlines