Customer Relationship Management Business Analyst

6 days ago


Leeds, Leeds, United Kingdom Network Marketing - Marketing Recruitment Full time

Customer Relationship Management Business Analyst

We are seeking a skilled Customer Relationship Management Business Analyst to join our team at Network Marketing - Marketing Recruitment. As a CRM Business Analyst, you will play a crucial role in supporting the execution of marketing campaigns across various channels and providing analysis and insight-based recommendations for improved customer targeting.

Key Responsibilities:

  • Produce ad-hoc customer & campaign related analysis to support the needs of the business.
  • Provision of multi-channel selections including direct mail, email, push & SMS campaigns in accordance with the brand strategies.
  • Produce timely and accurate results and reports to understand the success of the marketing activity across channels.
  • Proactively identify opportunities for improved customer targeting using insight-based recommendations.

Requirements:

  • Strong SQL skillset with experience working within databases
  • Experience working within Ms Excel, CRM, Adobe Campaigns, and PowerBI
  • A good understanding of marketing channels such as SMS, Email, CRM and Direct Mail
  • Be able to commute to the office
  • Strong numerical skillset with a passion for data marketing

This role is paying up to £33,000 and comes with a wide range of exciting benefits.



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