Client Account Administrator
1 month ago
We are seeking a highly organized and detail-oriented Client Account Administrator to join our team in Corby. As a Client Account Administrator, you will be responsible for delivering excellent customer service, providing client delight through efficient and accurate delivery of day-to-day tasks, while assisting the Account Executive in delivering innovation and exceptional service levels.
Key Responsibilities:- Manage client queries and log issues with site accordingly.
- Assist with the creating and circulation of reports for both Returns and E.fulfilment in line with timeframes as specified.
- Manage client inbox, and respond to emails in a professional and timely manner.
- Assist the clients Merchandisers and key contacts with queries on Stock, CMO, Customer queries, Replenishment, Hamper builds, Returns and E.fulfilment.
- Process corrections on orders, review and issue of re-work instructions, corporate order management, orders in error corrections and escalations, track sample requests and other administrative tasks as outlined in the departmental SOPs.
- Support with Wholesale despatches (printing orders, completing paperwork and keeping labelling guidance up to date with support from client).
- Provide annual leave cover for the Account Executive and administration colleagues.
- Liaising with client key contact on a daily basis in an articulate and efficient manner.
- Previous administrative experience is desired.
- Strong IT skills – competent in all Microsoft Office platforms.
- Experience within a logistics/warehousing environment would be preferred.
- Excellent customer service skills both written and verbal.
- Confident communicator to stakeholders at all levels.
- Positive attitude and enthusiastic.
We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
We offer a wide range of benefits which include:
- Annual Leave – Competitive holiday entitlement.
- Pension scheme – We want colleagues to enjoy a comfortable retirements so we offer a great contribution of 5% employee and 3% employer.
- Life Assurance – x2 your annual salary.
- Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
- Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
- Everyday discounts – Via our benefit platform you will have access to over 50 retailer discounts for everyday savings
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Corby, Northamptonshire, United Kingdom Culina Group Full timeJob Title: Client Account AdministratorJob Summary:We are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering exceptional customer service, managing client queries, and assisting the Account Executive in delivering innovation...
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Corby, Northamptonshire, United Kingdom Culina Group Full time{"Job Title": "Client Account Administrator", "Job Description": "Key ResponsibilitiesWe are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering exceptional customer service, managing client queries, and assisting the Account...
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Client Services Coordinator
2 months ago
Corby, Northamptonshire, United Kingdom Culina Group Full time{"Job Title": "Client Account Administrator", "Job Description": "Key ResponsibilitiesWe are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering exceptional customer service, managing client queries, and assisting the Account...
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Corby, Northamptonshire, United Kingdom Culina Group Full timeJob Title: Client Account AdministratorJob Summary:We are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering exceptional customer service, managing client queries, and assisting the Account Executive in delivering innovation...
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Corby, Northamptonshire, United Kingdom Culina Group Full timeJob DescriptionWe are seeking a Client Account Manager to join our Client Services team at our Corby site. As Client Account Manager, you will provide excellent client service across all business streams, proposing cost-saving and business improvement initiatives and best practices.This is a full-time, permanent position working any 5 from 7, 9am to 5.30pm...
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Client Services Coordinator
1 month ago
Corby, Northamptonshire, United Kingdom Culina Group Full timeJob Title: Client Account AdministratorJob Summary:We are seeking an enthusiastic and outgoing individual to join our Client Services Team in Corby on a full-time permanent basis. As a Client Account Administrator, you will work within the administrative team to deliver excellent customer service, providing client delight through efficient and accurate...
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Client Services Coordinator
1 month ago
Corby, Northamptonshire, United Kingdom Culina Group Full timeJob Title: Client Account AdministratorJob Summary:We are seeking an enthusiastic and outgoing individual to join our Client Services Team in Corby on a full-time permanent basis. As a Client Account Administrator, you will work within the administrative team to deliver excellent customer service, providing client delight through efficient and accurate...
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Corby, Northamptonshire, United Kingdom Culina Group Full timeJob Title: Client Account AdministratorJob Summary:We are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering exceptional customer service, managing client queries, and assisting the Account Executive in delivering innovation...
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Client Services Coordinator
4 weeks ago
Corby, Northamptonshire, United Kingdom Culina Group Full timeJob Title: Client Account AdministratorJob Summary:We are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering exceptional customer service, managing client queries, and assisting the Account Executive in delivering innovation...
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Client Services Coordinator
1 month ago
Corby, Northamptonshire, United Kingdom Culina Group Full timeJob Title: Client Account AdministratorJob Summary:We are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering excellent customer service, managing client queries, and assisting the Account Executive in delivering innovation...