Client Account Administrator

1 month ago


Corby, Northamptonshire, United Kingdom Culina Group Full time
Job Description

We are seeking a highly organized and detail-oriented Client Account Administrator to join our team in Corby. As a Client Account Administrator, you will be responsible for delivering excellent customer service, providing client delight through efficient and accurate delivery of day-to-day tasks, while assisting the Account Executive in delivering innovation and exceptional service levels.

Key Responsibilities:
  • Manage client queries and log issues with site accordingly.
  • Assist with the creating and circulation of reports for both Returns and E.fulfilment in line with timeframes as specified.
  • Manage client inbox, and respond to emails in a professional and timely manner.
  • Assist the clients Merchandisers and key contacts with queries on Stock, CMO, Customer queries, Replenishment, Hamper builds, Returns and E.fulfilment.
  • Process corrections on orders, review and issue of re-work instructions, corporate order management, orders in error corrections and escalations, track sample requests and other administrative tasks as outlined in the departmental SOPs.
  • Support with Wholesale despatches (printing orders, completing paperwork and keeping labelling guidance up to date with support from client).
  • Provide annual leave cover for the Account Executive and administration colleagues.
  • Liaising with client key contact on a daily basis in an articulate and efficient manner.
Requirements:
  • Previous administrative experience is desired.
  • Strong IT skills – competent in all Microsoft Office platforms.
  • Experience within a logistics/warehousing environment would be preferred.
  • Excellent customer service skills both written and verbal.
  • Confident communicator to stakeholders at all levels.
  • Positive attitude and enthusiastic.
Additional Information:

We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

We offer a wide range of benefits which include:

  • Annual Leave – Competitive holiday entitlement.
  • Pension scheme – We want colleagues to enjoy a comfortable retirements so we offer a great contribution of 5% employee and 3% employer.
  • Life Assurance – x2 your annual salary.
  • Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
  • Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
  • Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
  • Everyday discounts – Via our benefit platform you will have access to over 50 retailer discounts for everyday savings


  • Corby, Northamptonshire, United Kingdom ACS Recruitment Solutions Ltd Full time

    Accounts/Office AdministratorWe are seeking an experienced Accounts/Office Administrator to join our team on a 12-month contract. The successful candidate will be responsible for providing administrative support to our clients, ensuring the smooth operation of our office and maintaining accurate financial records.Key Responsibilities:Customer Service:...


  • Corby, Northamptonshire, United Kingdom ACS Recruitment Solutions Ltd Full time

    Accounts/Office AdministratorWe are seeking an experienced Accounts/Office Administrator to join our team on a 12-month contract. The successful candidate will be responsible for providing administrative support to our clients, ensuring the smooth operation of our office and maintaining accurate financial records.Key Responsibilities:Customer Service:...


  • Corby, Northamptonshire, United Kingdom ACS Recruitment Solutions Ltd Full time

    Accounts/Office AdministratorWe are seeking an experienced Accounts/Office Administrator to join our team on a 12-month contract. The successful candidate will be responsible for providing administrative support to our clients, ensuring the smooth operation of our office and maintaining accurate financial records.Key Responsibilities:Customer Service: Handle...


  • Corby, Northamptonshire, United Kingdom ACS Recruitment Solutions Ltd Full time

    Accounts/Office AdministratorWe are seeking an experienced Accounts/Office Administrator to join our team on a 12-month contract. The successful candidate will be responsible for providing administrative support to our clients, ensuring the smooth operation of our office and maintaining accurate financial records.Key Responsibilities:Customer Service: Handle...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job SummaryCulina Group is seeking a highly organized and detail-oriented Client Account Coordinator to join our team. As a Client Account Coordinator, you will be responsible for providing exceptional customer service, managing client queries, and assisting with administrative tasks.Key ResponsibilitiesManage client queries and resolve issues in a timely...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job SummaryCulina Group is seeking a highly organized and detail-oriented Client Account Coordinator to join our team. As a Client Account Coordinator, you will be responsible for providing exceptional customer service, managing client queries, and assisting with administrative tasks.Key ResponsibilitiesManage client queries and resolve issues in a timely...

  • Client Account Manager

    2 months ago


    Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job SummaryWe are seeking a highly skilled Client Account Manager to join our team at the Culina Group. As a Client Account Manager, you will be responsible for providing exceptional customer service, managing client relationships, and driving business growth.Key ResponsibilitiesManage client relationships and develop strategic plans to drive business...

  • Client Account Manager

    2 months ago


    Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job SummaryWe are seeking a highly skilled Client Account Manager to join our team at the Culina Group. As a Client Account Manager, you will be responsible for providing exceptional customer service, managing client relationships, and driving business growth.Key ResponsibilitiesManage client relationships and develop strategic plans to drive business...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job DescriptionWe are seeking a highly skilled Client Account Manager to join our Client Services team at our Corby Geddington road site. As a Client Account Manager, you will provide exceptional client service across all business streams, identifying opportunities for cost savings and business improvements.Key Responsibilities:Dashboard management,...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job DescriptionWe are seeking a highly skilled Client Account Manager to join our Client Services team at our Corby Geddington road site. As a Client Account Manager, you will provide exceptional client service across all business streams, identifying opportunities for cost savings and business improvements.Key Responsibilities:Dashboard management,...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job Title: Client Account AdministratorJob Summary:We are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering exceptional customer service, managing client queries, and assisting the Account Executive in delivering innovation...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    {"Job Title": "Client Account Administrator", "Job Description": "Key ResponsibilitiesWe are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering exceptional customer service, managing client queries, and assisting the Account...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    {"Job Title": "Client Account Administrator", "Job Description": "Key ResponsibilitiesWe are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering exceptional customer service, managing client queries, and assisting the Account...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job Title: Client Account AdministratorJob Summary:We are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering exceptional customer service, managing client queries, and assisting the Account Executive in delivering innovation...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job DescriptionWe are seeking a Client Account Manager to join our Client Services team at our Corby site. As Client Account Manager, you will provide excellent client service across all business streams, proposing cost-saving and business improvement initiatives and best practices.This is a full-time, permanent position working any 5 from 7, 9am to 5.30pm...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job Title: Client Account AdministratorJob Summary:We are seeking an enthusiastic and outgoing individual to join our Client Services Team in Corby on a full-time permanent basis. As a Client Account Administrator, you will work within the administrative team to deliver excellent customer service, providing client delight through efficient and accurate...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job Title: Client Account AdministratorJob Summary:We are seeking an enthusiastic and outgoing individual to join our Client Services Team in Corby on a full-time permanent basis. As a Client Account Administrator, you will work within the administrative team to deliver excellent customer service, providing client delight through efficient and accurate...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job Title: Client Account AdministratorJob Summary:We are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering exceptional customer service, managing client queries, and assisting the Account Executive in delivering innovation...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job Title: Client Account AdministratorJob Summary:We are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering exceptional customer service, managing client queries, and assisting the Account Executive in delivering innovation...


  • Corby, Northamptonshire, United Kingdom Culina Group Full time

    Job Title: Client Account AdministratorJob Summary:We are seeking a highly organized and detail-oriented Client Account Administrator to join our Client Services Team in Corby. As a key member of our team, you will be responsible for delivering excellent customer service, managing client queries, and assisting the Account Executive in delivering innovation...