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Medical Secretary

2 months ago

London, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

About NELFT NHS Foundation Trust

NELFT NHS Foundation Trust is a leading provider of community and mental healthcare services in North East London, Essex, Kent, and Medway. We are committed to delivering high-quality care to our patients and are proud of our Good rating from the Care Quality Commission (CQC).

Job Overview

We are seeking an experienced Medical Secretary to provide administrative support to our Consultant Psychiatrist and medical team. The successful candidate will have a proven track record of providing secretarial and administrative support in a healthcare setting and will be able to demonstrate excellent organizational and workload management skills.

Main Responsibilities

  • Provide administrative support to the Consultant Psychiatrist and medical team, including preparing correspondence, reports, and other documents.
  • Manage and maintain accurate and up-to-date records, including patient files and medical records.
  • Coordinate and arrange meetings, appointments, and other events as required.
  • Develop and maintain effective relationships with patients, relatives, and external agencies.
  • Provide a high level of customer service and respond to queries and concerns in a professional and courteous manner.

Requirements

  • NVQ level 2 or equivalent standard of literacy and numeracy.
  • Excellent IT skills, including proficiency in Microsoft Office and other relevant software.
  • Previous medical secretarial experience, preferably in a mental health setting.
  • Ability to work effectively in a multi-disciplinary team and to prioritize tasks and manage workload.
  • Excellent communication and interpersonal skills, with the ability to work with patients, relatives, and external agencies.

Benefits

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Access to ongoing training and development opportunities.
  • A comprehensive induction program and ongoing support.