Area Support Shop Manager
2 weeks ago
**Job Summary**
As a key member of the area team, your role is to coordinate and provide operational support to our retail stores within a defined geographical area. Covering short-term store manager absences, you'll ensure uninterrupted trading and maximize income generation. No two days are the same – expect variety and collaboration with diverse communities. This role is a fantastic stretch opportunity for those with store manager experience, serving as a potential stepping stone toward an area manager role.
**Key Responsibilities:**
- Create and maintain inclusive, respectful, and safe environments in the stores.
- Collaborate with Area Manager and store managers to allocate store cover effectively.
- Build trusting relationships in each store to maintain engaged and motivated teams.
- Maximize Net Sales Contribution (NSC) and Gift Aid (GA) in all covered stores to agreed targets.
- Deliver continuous improvement support against specific Key Performance Indicators (KPIs).
- Develop and deliver a framework for feedback and handovers.
- Actively contribute to the local community and wider Retail network.
**Requirements:**
- Previous retail or operational management experience.
- Agile and adaptable working style.
- Excellent communication and relationship-building skills.
**Our Values and Commitment to Safeguarding**
Oxfam is committed to preventing any type of unwanted behavior at work, including sexual harassment, exploitation, and abuse, lack of integrity, and financial misconduct. We promote the welfare of children, young people, and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct.
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