Customer Service Specialist
6 days ago
Job Summary:
We are seeking a highly skilled Customer Service Specialist to join our team at Barclays. As a key member of our customer service team, you will be responsible for delivering exceptional customer service while resolving complex customer needs and requests.
Key Responsibilities:
- Customer Service: Provide exceptional customer service through various communication channels, including chat, email, and phone.
- Problem Resolution: Resolve complex customer inquiries and issues related to our products and services, including account balances, transactions, and payments.
- Process Improvement: Identify areas for improvement and provide recommendations for change in customer care processes.
- Collaboration: Collaborate with teams across the bank to align and integrate customer care processes.
- Reporting: Develop and execute reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Requirements:
- Customer Service Skills: Excellent customer service skills, with the ability to resolve complex customer needs and requests.
- Technical Skills: Previous knowledge or experience in financial services would be beneficial.
- Business Acumen: Strong business acumen, with the ability to identify areas for improvement and provide recommendations for change.
- Communication Skills: Excellent communication skills, with the ability to communicate complex information to internal senior stakeholders.
What We Offer:
- Opportunity to Work with a Leading Financial Institution: The opportunity to work with a leading financial institution, with a reputation for excellence and innovation.
- Competitive Salary and Benefits: A competitive salary and benefits package, including a comprehensive pension scheme and generous holiday allowance.
- Opportunities for Career Development: Opportunities for career development and progression, with a clear path for advancement.
-
Customer Service Specialist
6 days ago
Knutsford, Cheshire East, United Kingdom Barclays Full timeJob Summary:We are seeking a highly skilled Customer Service Specialist to join our team at Barclays. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences while resolving complex customer needs and requests.Key Responsibilities:Customer Service: Provide exceptional customer service through...
-
Automotive Customer Service Specialist
3 weeks ago
Knutsford, Cheshire East, United Kingdom Purely Automotive Recruitment Ltd Full timePurely Automotive Recruitment Ltd presents an outstanding opportunity for a dedicated and passionate Automotive Customer Service Specialist to become a part of our esteemed client’s team. This role is pivotal in ensuring exceptional customer satisfaction within the automotive sector. As an Automotive Customer Service Specialist, you will act as the...
-
Automotive Customer Service Specialist
3 weeks ago
Knutsford, Cheshire East, United Kingdom Purely Automotive Recruitment Ltd Full timePurely Automotive Recruitment Ltd presents an exceptional opportunity for a dedicated and enthusiastic Automotive Customer Service Specialist to become a part of our esteemed client's team. In this role, you will be instrumental in delivering exceptional customer service and act as the crucial link between clients and the service department. Your...
-
Customer Service Representative
2 weeks ago
Knutsford, Cheshire East, United Kingdom Irlam Associates Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Irlam Associates. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.Key ResponsibilitiesCustomer Service: Manage incoming and...
-
Customer Service Representative
2 weeks ago
Knutsford, Cheshire East, United Kingdom Irlam Associates Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Irlam Associates. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.Key ResponsibilitiesCustomer Service: Manage incoming and...
-
Customer Service Director
7 days ago
Knutsford, Cheshire East, United Kingdom Elis UK Limited Full timeAbout Elis UK LimitedElis UK Limited is a leading provider of textile, hygiene, and facility services. We offer a unique approach to circular services, enabling businesses to achieve optimal hygiene and protection for their employees and customers while reducing their environmental footprint.Our MissionWe are seeking an experienced and enthusiastic Customer...
-
Customer Service Director
4 days ago
Knutsford, Cheshire East, United Kingdom Elis UK Limited Full timeAbout the RoleElis UK Limited is seeking an experienced Customer Service Manager to lead and direct the customer service team towards delivering exceptional customer care. The successful candidate will be responsible for planning and managing customer service operations within budget and relevant Key Performance Indicators (KPIs).Key ResponsibilitiesPlan and...
-
Customer Service Director
5 days ago
Knutsford, Cheshire East, United Kingdom Elis UK Limited Full timeAbout the RoleElis UK Limited is seeking an experienced Customer Service Manager to lead and direct the customer service team towards delivering exceptional customer care. The successful candidate will be responsible for planning and managing customer service operations within budget and relevant Key Performance Indicators (KPIs).Key ResponsibilitiesPlan and...
-
Customer Service Representative
4 days ago
Knutsford, Cheshire East, United Kingdom Moto Full timeAbout the RoleWe are seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to the success of our business.Key ResponsibilitiesMaintain stock levels and ensure displays and fridges are fully...
-
Customer Service Representative
5 days ago
Knutsford, Cheshire East, United Kingdom Moto Full timeAbout the RoleWe are seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to the success of our business.Key ResponsibilitiesMaintain stock levels and ensure displays and fridges are fully...
-
Customer Service Representative
6 days ago
Knutsford, Cheshire East, United Kingdom Moto Full timeAbout the RoleWe are seeking enthusiastic individuals to join our team as Customer Service Representatives at WHSmith's motorway services locations. As a key member of our team, you will be responsible for delivering exceptional customer service, handling customer inquiries, and maintaining a clean and organized store environment.Key ResponsibilitiesServing...
-
Customer Service Ambassador
6 days ago
Knutsford, Cheshire East, United Kingdom 808 Group Full timeJob Title: Customer Service AmbassadorJob Summary:We are seeking a highly skilled and empathetic Customer Service Ambassador to join our team at 808 Group. As a Customer Service Ambassador, you will play a vital role in delivering exceptional customer experiences and facilitating the claims management process for our clients.Key Responsibilities:Customer...
-
Customer Service Ambassador
4 days ago
Knutsford, Cheshire East, United Kingdom 808 Group Full timeJob Title: Customer Service AmbassadorJob Summary:We are seeking a highly skilled and empathetic Customer Service Ambassador to join our team at 808 Group. As a Customer Service Ambassador, you will play a vital role in delivering exceptional customer experiences and facilitating the claims management process for our clients.Key Responsibilities:Customer...
-
Customer Support Representative
3 weeks ago
Knutsford, Cheshire East, United Kingdom Speedy Freight Full timeDynamic Opportunity for a Customer Support SpecialistAre you skilled in delivering outstanding customer support and seeking a fresh opportunity within a vibrant and expanding organization? We are a reputable national entity focused on logistics solutions, integrated within a prominent supply chain, transport, and logistics group that provides extensive...
-
Electrical Maintenance Specialist
6 days ago
Knutsford, Cheshire East, United Kingdom ISS Facility Services UK Full timeJob OverviewWe are seeking a highly skilled Maintenance Shift Engineer to join our Engineering team at ISS Facility Services UK. As a key member of our team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional customer service.Key ResponsibilitiesCarry out Predictive Maintenance (PPM) in accordance with set...
-
Electrical Maintenance Specialist
5 days ago
Knutsford, Cheshire East, United Kingdom ISS Facility Services UK Full timeJob SummaryWe are seeking a highly skilled Maintenance Shift Engineer to join our Engineering team at ISS Facility Services UK. As a key member of our team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional customer service.Key ResponsibilitiesTo carry out planned maintenance (PPM) in accordance with set...
-
Electrical Maintenance Specialist
7 days ago
Knutsford, Cheshire East, United Kingdom ISS Facility Services UK Full timeJob SummaryWe are seeking a highly skilled Maintenance Shift Engineer to join our Engineering team at ISS Facility Services UK. As a key member of our team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional customer service.Key ResponsibilitiesTo carry out planned maintenance (PPM) in accordance with set...
-
Technical Product Specialist
4 days ago
Knutsford, Cheshire East, United Kingdom 83zero Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Product Specialist to join our team at 83zero. As a Technical Product Specialist, you will play a critical role in helping our customers deploy and use our software in various environments.Key ResponsibilitiesCollaborate with our software developers to understand product features and to...
-
Technical Product Specialist
4 days ago
Knutsford, Cheshire East, United Kingdom 83zero Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Product Specialist to join our team at 83zero. As a Technical Product Specialist, you will play a critical role in helping our customers deploy and use our software in various environments.Key ResponsibilitiesCollaborate with our software developers to understand product features and to...
-
Client Care Specialist
3 weeks ago
Knutsford, Cheshire East, United Kingdom Barclays Bank UK PLC Full timeJob OverviewA Client Care Specialist addresses the more intricate and specialized needs of our clientele. This role may vary based on the type of customer or the specific circumstances they are encountering. Client Care Specialists are expected to engage across various communication channels and tailor each interaction to the individual customer. They...