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Customer Service Representative

2 months ago

Knutsford, Cheshire East, United Kingdom Moto Full time
About the Role

We are seeking enthusiastic individuals to join our team as Customer Service Representatives at WHSmith's motorway services locations. As a key member of our team, you will be responsible for delivering exceptional customer service, handling customer inquiries, and maintaining a clean and organized store environment.

Key Responsibilities
  • Serving Customers: Provide timely and courteous service to customers, responding to their needs and resolving any issues that may arise.
  • Stock Management: Receive and process deliveries, restock shelves and displays, and maintain accurate inventory levels.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide product information and recommendations.
  • Operational Tasks: Operate tills, handle cash, and maintain a clean and organized store environment.
What We Offer
  • Competitive Pay: Earn up to £11.60 per hour.
  • Benefits Package: Enjoy a range of benefits, including up to 440 annual bonus scheme, up to 60% colleague discount, and enhanced benefits.
  • Development Opportunities: Pursue funded qualifications and develop your skills and knowledge.
  • Weekly Pay: Receive regular paychecks.
Requirements
  • Availability: Be available to work a variety of shifts, including weekends and holidays.
  • Communication Skills: Possess excellent communication and interpersonal skills.
  • Teamwork: Demonstrate a willingness to work collaboratively as part of a team.