Customer Service Representative
3 weeks ago
At Elis, we're committed to providing exceptional service to our customers. As a Customer Service Advisor, you'll play a key role in delivering this promise.
Your Mission at Elis- Manage and respond to customer inquiries, providing timely and effective solutions to complex and at-risk customers.
- Coordinate account management actions, ensuring seamless communication and timely delivery of services.
- Support the Account Manager with contractual paperwork and provide accurate financial reports.
- Provide high-quality account management support, including customer meeting preparation and analytical assessment of activity and risk.
- Process orders efficiently through our in-house Microsoft system.
- A customer-focused individual with excellent communication and analytical skills.
- Proficiency in Microsoft Office, Excel, and Dynamics.
- Ability to work independently and meet deadlines.
- A team player with strong organizational and multitasking skills.
- Previous experience in sales or service management and administration.
We offer a competitive salary of up to £28,000 and opportunities for development and growth within a supportive and friendly working environment.
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