Customer Service Representative

3 weeks ago


Knutsford, Cheshire East, United Kingdom Elis UK Limited Full time
{"title": "Customer Service Advisor", "description": "About a Career with Elis

At Elis, we're committed to providing exceptional service to our customers. As a Customer Service Advisor, you'll play a key role in delivering this promise.

Your Mission at Elis
  • Manage and respond to customer inquiries, providing timely and effective solutions to complex and at-risk customers.
  • Coordinate account management actions, ensuring seamless communication and timely delivery of services.
  • Support the Account Manager with contractual paperwork and provide accurate financial reports.
  • Provide high-quality account management support, including customer meeting preparation and analytical assessment of activity and risk.
  • Process orders efficiently through our in-house Microsoft system.
What We're Looking For
  • A customer-focused individual with excellent communication and analytical skills.
  • Proficiency in Microsoft Office, Excel, and Dynamics.
  • Ability to work independently and meet deadlines.
  • A team player with strong organizational and multitasking skills.
  • Previous experience in sales or service management and administration.
What's on Offer

We offer a competitive salary of up to £28,000 and opportunities for development and growth within a supportive and friendly working environment.

", "lang_code": "en"}

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