Guest Services Manager

2 weeks ago

Cambridge, Cambridgeshire, United Kingdom Catershaw Recruitment Full time
Guest Services Manager

Catershaw Recruitment is seeking a highly skilled Guest Services Manager to join our team in Cambridge. As a key member of our hotel's management team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service excellence.

Key Responsibilities:
  • Provide personalized service to a diverse range of guests, including VIPs, celebrities, and international travelers.
  • Create a positive working environment and mentor your team to maintain the hotel's high standards of excellence.
  • Embrace the hotel's excellent training and development opportunities to enhance your skills and knowledge.
  • Share your expertise and provide high-quality training to your team members.
Requirements:
  • Proven experience in a Front Office management role, preferably in a luxury hotel setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Ability to work flexibly, including weekends and evenings, to meet the needs of the hotel and its guests.
  • Strong attention to detail and ability to maintain high standards of service excellence.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team of professionals in a luxury hotel setting.

  • Guest Services Manager

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Catershaw Recruitment Full time

    Guest Services ManagerCatershaw Recruitment is seeking a highly skilled Guest Services Manager to join our team in Cambridge. As a key member of our hotel's management team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service excellence.Key Responsibilities:Provide personalized service to a...

  • Guest Services Manager

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Catershaw Recruitment Full time

    Guest Services ManagerCatershaw Recruitment is seeking a highly skilled Guest Services Manager to join our team in Cambridge. As a key member of our hotel's management team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service excellence.Key Responsibilities:Provide personalized service to a...

  • Guest Services Manager

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Catershaw Recruitment Full time

    Guest Services ManagerCatershaw Recruitment is seeking a highly skilled Guest Services Manager to join our team in Cambridge. As a key member of our hotel's management team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service excellence.Key Responsibilities:Provide personalized service to a...

  • Guest Services Manager

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Catershaw Recruitment Full time

    Guest Services ManagerCatershaw Recruitment is seeking a highly skilled Guest Services Manager to join our team in Cambridge. As a key member of our hotel's management team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service excellence.Key Responsibilities:Provide personalized service to a...

  • Guest Service Ambassador

    2 months ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    **About Us**Aimbridge Hospitality EMEA is a leading hospitality company that operates over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.**What We Offer****Competitive Benefits Package**: Enjoy hotel discounts, staff rates, and up to 50% off food and beverage and...

  • Guest Service Ambassador

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferHotel Discounts - Enjoy staff rates and up to 50% off food, beverage, and spa services across our portfolio.Wagestream -...

  • Guest Service Representative

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge HospitalityAimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferHotel Discounts - Enjoy staff rates and up to 50% discount on food, beverage, and spa...

  • Guest Service Representative

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge HospitalityAimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferHotel Discounts - Enjoy staff rates and up to 50% discount on food, beverage, and spa...

  • Guest Service Ambassador

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferHotel Discounts - Enjoy staff rates and up to 50% off food, beverage, and spa services across our portfolio.Wagestream -...

  • Guest Service Representative

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge HospitalityAimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferHotel Discounts - Enjoy staff rates and up to 50% discount on food, beverage, and spa...

  • Guest Service Manager Nights Role

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Holiday Inn Express Cambridge-Duxford Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels.What We OfferHotel discounts portfolio-wide, including staff rates and up to 50% discount on food and beverage and...

  • Guest Service Manager Nights Role

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Holiday Inn Express Cambridge-Duxford Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels.What We OfferHotel discounts portfolio-wide, including staff rates and up to 50% discount on food and beverage and...

  • Guest Service Representative

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge HospitalityAimbridge Hospitality EMEA is a leading hospitality company that oversees over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels and everything in between.What We OfferHotel discounts portfolio-wide – Staff rates and up to 50% discount...

  • Guest Service Representative

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge HospitalityAimbridge Hospitality EMEA is a leading hospitality company that oversees over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels and everything in between.What We OfferHotel discounts portfolio-wide – Staff rates and up to 50% discount...

  • Nights Guest Service Manager

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    Who are we?Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott, and IHG as well as small independent hotels and everything in between.What's in it for you?As part of the Aimbridge team, you'll have access to a...

  • Guest Service Ambassador

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferHotel Discounts - Enjoy staff rates and up to 50% off food, beverage, and spa services across our portfolio.Wagestream -...

  • Guest Service Ambassador

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferHotel Discounts - Enjoy staff rates and up to 50% off food, beverage, and spa services across our portfolio.Wagestream -...

  • Guest Service Ambassador

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferHotel Discounts - Enjoy staff rates and up to 50% discount on food, beverage, and spa services.Wagestream - Stream up to...

  • Guest Service Ambassador

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferHotel Discounts - Enjoy staff rates and up to 50% discount on food, beverage, and spa services.Wagestream - Stream up to...

  • Nights Guest Service Manager Position

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferHotel Discounts - Enjoy staff rates and up to 50% discount on food, beverage, and spa services across our...