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Guest Service Ambassador

2 months ago


Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

**About Us**

Aimbridge Hospitality EMEA is a leading hospitality company that operates over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.

**What We Offer**

  • **Competitive Benefits Package**: Enjoy hotel discounts, staff rates, and up to 50% off food and beverage and spa services.
  • **Financial Wellbeing**: Access to Wagestream, allowing you to stream up to 40% of your pay as you earn it and set automatic savings.
  • **Employee Assistance Program**: 24/7 access to our comprehensive support program.
  • **Career and Lifestyle Breaks**: Take time off for key life events and prioritize your well-being.
  • **Volunteer Days**: Up to two days per year to support a charity of your choice.
  • **Staff Meals**: Enjoy complimentary meals on duty.

**A Day in the Life**

As a Guest Service Assistant, you will be the primary point of contact for our guests, providing a warm welcome and exceptional service. You will work closely with your team to ensure seamless shifts and deliver outstanding guest experiences.

**Our Culture**

We value personality and a genuine flair for hospitality. Our team is passionate about delivering exceptional service and making every guest feel valued.