Guest Service Ambassador

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time
About Aimbridge Hospitality

Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.

What We Offer
  • Hotel Discounts - Enjoy staff rates and up to 50% discount on food, beverage, and spa services across our portfolio.
  • Wagestream - Stream up to 40% of your pay as you earn and set automatic savings to support your financial well-being.
  • Employee Assistance Program - Access 24/7 support for your personal and professional needs.
  • Career and Lifestyle Breaks - Take time off for key life events and prioritize your well-being.
  • Volunteer Days - Dedicate up to two days per year to support a charity of your choice.
  • Staff Meals - Enjoy meals on duty and take advantage of our comprehensive benefits package.
About the Role

As a Guest Service Assistant, you will be the first point of contact for our guests, delivering exceptional service and creating memorable experiences. You will work closely with your team to ensure seamless shifts and provide outstanding hospitality.

Based in the Holiday Inn Express Cambridge branch, you will be part of a passionate team that values personality and flair for hospitality. If you have a warm smile, a genuine interest in people, and a passion for delivering exceptional service, we encourage you to apply.



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