Guest Service Ambassador

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time
About Us

Aimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels.

What We Offer
  • Hotel Discounts - Enjoy staff rates and up to 50% off food, beverage, and spa services across our portfolio.
  • Wagestream - Get up to 40% of your pay as you earn and set automatic savings for financial well-being.
  • Employee Assistance Program - Access 24/7 support for personal and professional needs.
  • Career and Lifestyle Breaks - Take time off for key life events.
  • Volunteer Days - Enjoy up to two days per year to support a charity of your choice.
  • Staff Meals - Enjoy meals on duty.
About the Role

As a Guest Service Assistant, you will be the first point of contact for our guests, welcoming them with a friendly smile and exceptional service. You will work closely with your team to ensure smooth and efficient shifts, delivering the best possible guest experience every time.

Based in the Holiday Inn Express Cambridge branch, you will be part of a team of passionate individuals who prioritize work-life balance. We believe personality is key, so you will need to have bags of personality and a real flair for hospitality.



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