Resident Liaison Officer
2 days ago
At Daniel Owen Ltd, we are seeking a highly skilled Resident Liaison Officer to join our team. As a key member of our project team, you will be responsible for delivering exceptional customer service and administrative support.
About the RoleWe are looking for a candidate with excellent customer service experience, ideally within a social housing environment. You will be responsible for establishing and maintaining effective customer relationships, resolving complaints in a professional and efficient manner, and ensuring agreed targets are delivered within your service area.
Key Responsibilities- Provide first-class liaison and administrative support to our project team
- Liaise with a wide and diverse customer base in a professional and efficient manner
- Swiftly resolve and advise residents on complaints received
- Log all complaints in accordance with our policy and procedures
- Ensure agreed targets are delivered within your service area
We are looking for a well-organised individual with excellent verbal and written communication skills, able to communicate at all levels. You will also need to be IT literate and have the ability to establish and maintain effective customer relationships.
We offer a competitive hourly rate of £14.09 per hour and a temporary contract. If you are a motivated and customer-focused individual, we would love to hear from you.
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Walton-on-Thames, Surrey, United Kingdom Daniel Owen Ltd Full timeDaniel Owen Ltd is seeking a highly skilled Resident Liaison Officer to join our team. As a key member of our project team, you will be responsible for delivering exceptional customer service and administrative support. Your primary focus will be on liaising with a diverse customer base, resolving complaints in a timely and professional manner, and ensuring...
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Walton-on-Thames, Surrey, United Kingdom Wates Full time{"h1": "Resident Liaison Officer/ Administration Officer Role", "p": "We are seeking a highly skilled Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering...
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Walton-on-Thames, Surrey, United Kingdom Wates Full time{"h1": "Resident Liaison Officer/ Administration Officer Role", "p": "We are seeking a highly skilled Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering...
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