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Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeKey ResponsibilitiesWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Responsive Maintenance division in Walton On Thames. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents across multiple sites.Key Accountabilities:Establish and manage the...
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Resident Liaison Officer
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Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeKey ResponsibilitiesWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Responsive Maintenance division in Walton On Thames. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents across multiple sites.Key Accountabilities:Establish and manage the...
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Resident Liaison Officer
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Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeJob Opportunity:We are seeking a highly skilled Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division.About the Role:The successful candidate will be responsible for delivering support to our residents, working out of our Walton On Thames office on one of our social housing contracts.Key...
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Resident Liaison Officer
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Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeJob Opportunity:We are seeking a highly skilled Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division.About the Role:The successful candidate will be responsible for delivering support to our residents, working out of our Walton On Thames office on one of our social housing contracts.Key...
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Resident Liaison Officer
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Walton-on-Thames, Surrey, United Kingdom Daniel Owen Ltd Full timeDaniel Owen Ltd is seeking a highly skilled Resident Liaison Officer to join our team. As a key member of our project team, you will be responsible for delivering exceptional customer service and administrative support. Your primary focus will be on providing a first-class liaison service to our diverse customer base, ensuring that all interactions are...
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Resident Liaison Officer
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Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeJob OpportunityWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering support to our residents.Key ResponsibilitiesEstablish and...
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Resident Liaison Officer
4 weeks ago
Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeJob OpportunityWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering support to our residents.Key ResponsibilitiesEstablish and...
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Resident Liaison Officer
4 weeks ago
Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeThe OpportunityWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering support to our residents.Key ResponsibilitiesEstablish and...
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Resident Liaison Officer
4 weeks ago
Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeThe OpportunityWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering support to our residents.Key ResponsibilitiesEstablish and...
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Resident Liaison Officer/ Administration Officer
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Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeThe VacancyWe are seeking a Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division.Key Responsibilities will include:Establish and manage the Tenant/Customer/Resident Liaison Service across multiple sites.Attend regular client representative and tenant meetings to ensure the highest level of...
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Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeThe VacancyWates Group is seeking an experienced Resident Liaison Officer/ Administration Officer to join our Responsive Maintenance division. You will be working out of our Walton On Thames office, delivering support to our residents across multiple sites.Key Responsibilities will include:Managing the Tenant/Customer/Resident Liaison Service to ensure a...
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Brand Liaison Officer
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Walton-on-Thames, Surrey, United Kingdom Build Recruitment Full timeJob Title: Resident Liaison OfficerWe are seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector on a planned maintenance project across the region. The successful candidate will be responsible for facilitating communication between the site team, client, and residents, establishing positive...
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Brand Liaison Officer
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Walton-on-Thames, Surrey, United Kingdom Daniel Owen Ltd Full timeJob Title: Brand Liaison OfficerAbout the RoleWe are seeking a highly skilled Brand Liaison Officer to join our team at Daniel Owen Ltd. As a key member of our project team, you will be responsible for delivering exceptional liaison and administrative support to our customers.Key Responsibilities• Provide first-class liaison and administrative support to...
Resident Liaison Officer/ Administration Officer
2 months ago
We are seeking a highly skilled Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division.
About the Role:
- Establish and manage the Tenant/Customer/Resident Liaison Service across multiple sites, ensuring seamless communication and support.
- Attend regular client representative and tenant meetings to maintain the highest level of customer service and satisfaction.
- Develop and implement a consistent approach to customer care, fostering a positive and responsive environment.
- Manage the Tenant's Complaints procedures as a point of escalation, resolving issues efficiently and effectively.
- Maintain and update the on-site Database to reflect ongoing works, ensuring accurate and up-to-date information.
Requirements:
- A full UK driving licence with access to a vehicle is essential for this role.
- Proven experience as a Resident Liaison Officer with a successful track record of managing workload across planned maintenance programmes.
- Strong knowledge of internal and external programmes, with excellent customer service and IT skills.
As a key member of our team, you will be responsible for delivering exceptional customer service and support to our residents, ensuring their needs are met and exceeded.
