Facilities Management Leader

1 week ago

Coventry, Coventry, United Kingdom NTER TALENT Full time
Job Description

Job Title: Operations Director

Job Summary:

NTER TALENT is seeking an experienced Operations Director to lead our facilities management team in the Coventry/Warwickshire area. As a key member of our management team, you will be responsible for ensuring the professional management of customer sites for the services we provide.

Key Responsibilities:

  • Staff Management: Responsible for managing, evaluating, motivating, and monitoring staff performance using leadership principles.
  • Financial Management: Work to a strict department budget to deliver outstanding, but efficient performance in your areas of responsibility.
  • Revenue Growth: Help achieve and exceed revenue targets by cross-selling additional services.
  • Contract Management: Help achieve and exceed contract profit targets through meticulous financial control of spending.
  • New Business Development: Develop new business that supports the department's strategic growth.
  • Team Management: Deliver effective team management, coordinating multiple resources across varying locations. Lead and motivate field-based teams in your area of responsibility to ensure efficient operations for our customers.
  • Quality Assurance: Demonstrate and implement robust practices that are proportionate and in line with the company's policies and procedures, with the support of People & Practices and HSEQ.
  • Customer Satisfaction: Work in collaboration with the Senior Operations Manager to ensure ultimate customer satisfaction.
  • Training and Development: Recruit, onboard, and train new starters, providing them with the best possible knowledge to excel in their roles.
  • Health and Safety: Comply with current Health & Safety Regulations, policies, including lawful insurance provisions, and assist in the implementation of new systems.
  • Problem-Solving: Initiate and develop positive solutions to any challenges.
  • Administrative Tasks: Ensure scheduling, wages, and budgets are processed correctly and in line with management instruction.
  • Contract Implementation: Assist with the implementation of new contracts by leading the implementation project as directed by the Senior Operations Manager and/or assist with the handover of contracts to a new supplier.

Candidate Requirements:

  • Experience: Experience in managing people and staff.
  • Qualifications: ILM L3 desirable.
  • Health and Safety: IOSH Managing Safety required within the first 12 months, and you must demonstrate exemplary knowledge of Health & Safety in the workplace.
  • Technical Skills: Thorough knowledge and competence in O365.
  • Cleaning Processes: Excellent understanding of cleaning processes and systems.
  • Communication: Ability to communicate with clients both through appropriate face-to-face relations and via textual communications.

What's in it for you?

  • Competitive Salary: Competitive salary range of £37,000 + Car Allowance and bonus.
  • Career Growth: Opportunity to work with a market-leading facilities services business.
  • Supportive Environment: Career growth and development prospects.
  • Collaborative Work Environment: A supportive and collaborative work environment.
  • Impact: The chance to make a real impact on facility cleanliness and safety.

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