Administrative Assistant
11 hours ago
About the Role
We are seeking a highly organized and detail-oriented Administrative Assistant/Typist to join our team at the Hewitt Fertility Centre in Knutsford. As a key member of our administrative team, you will provide exceptional support to our clinical staff, ensuring the smooth operation of our clinics and services.
Key Responsibilities
- Provide administrative support to our clinical team, including typing, filing, and data entry.
- Manage patient bookings and scheduling, ensuring accurate and timely communication with patients and staff.
- Assist with the provision of a telephone answering service, ensuring patients are directed to the relevant service or provided with necessary advice.
- Register and prepare patient files, entering demographic data on Digicare and IDEAS.
- Maintain the Hewitt Centre's case note filing system, ensuring all notes are correctly tracked within, into, and out of the reception office.
- Support the development and implementation of systems to support the clinical team and provide general administrative support as required.
Requirements
- Proven aptitude for clerical work, with a good level of numeracy and literacy skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
- Good keyboard and PC skills, with working knowledge of Microsoft Office packages, including Outlook, Word, and Excel.
- Ability to type text to a good standard, with a typing qualification (RSA II or equivalent) an advantage.
- Organized and methodical, with an attention to detail and ability to maintain accuracy to high standards.
- Understanding of confidentiality, data protection, and Caldicott principles, with the ability to learn NHS/medical terminology.
About Us
Liverpool Women's NHS Foundation Trust is a leading provider of women's healthcare services, delivering the highest standards of care to women, babies, and their families. We are committed to creating a greener and more sustainable environment, and we are passionate about providing outstanding experiences for our patients and staff.
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