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Housing Support Specialist

2 months ago

Cramlington, Northumberland, United Kingdom Home Group Limited Full time
About the Role

We are seeking a dedicated and compassionate Housing Concierge to join our team at Home Group Limited.

Key Responsibilities:

  • Provide high-quality support to vulnerable customers, focusing on their individual needs and goals.
  • Work collaboratively with colleagues to ensure a safe and welcoming living environment.
  • Develop and maintain strong relationships with customers, their families, and external partners.
  • Contribute to the development and implementation of care plans, ensuring customer-centered approaches.
  • Participate in ongoing training and professional development to enhance skills and knowledge.

What We Offer:

  • A competitive hourly rate of £12.00, with a salary of £23,464 per annum (pro rata).
  • A sleep-in payment and a range of excellent benefits, including a Health Cash Plan.
  • The opportunity to work for a leading social housing provider, making a positive impact on people's lives.

Requirements:

  • Relevant experience in a care or support role, preferably in a residential setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships.
  • A commitment to customer-centered care and a passion for delivering high-quality support.
  • Ability to work flexibly, including evenings and weekends, as required.