Front of House Team Lead
1 week ago
Lounges are unique environments where exceptional people thrive. As a Front of House Supervisor, you will support the management team in maintaining this excellence, delivering 14 great shifts with the team to ensure every customer leaves satisfied. Your brilliant supervision will make this happen.
This role is about setting the pace high for the team, leading from the front, and delivering on time, every time. You will be all over the detail, never settling for second best, and making it your mission for your Lounge to be the go-to destination for the local community.
The Benefits
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of our brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all-expenses-paid trip with one of our suppliers)
- Christmas and Boxing Day off
- The best staff party - Loungefest
- Emotional and practical support via the Licensed Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What We're Looking For:
- You are probably an existing Supervisor, Team Leader, or an exceptional front of house team member ready to take their first step into management with a background in restaurants, bars, cafés, or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS.
Follow us on LinkedIn or @life.at.lounge on TikTok to find out more about us.
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