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Receptionist Administrative Officer

2 months ago

Tonypandy, Rhondda Cynon Taf, United Kingdom Cwm Taf Morgannwg University Health Board Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Receptionist Clerical Officer at Cwm Taf Morgannwg University Health Board.

Key Responsibilities
  • Provide exceptional customer service to patients, visitors, and staff, ensuring a positive experience for all.
  • Manage reception duties, including greeting visitors, handling inquiries, and directing calls.
  • Perform a range of administrative tasks, such as data entry, filing, and maintaining accurate records.
  • Assist with financial processes, including petty cash, procurement requisitions, and financial reporting.
  • Support ward-based duties, including appointment management, medical record retrieval, and sensitive correspondence.
  • Work collaboratively with the team to ensure seamless day-to-day operations and contribute to a positive work environment.
Requirements
  • Good standard of education with a minimum of 3 GCSEs or equivalent level of skills, knowledge, and experience.
  • Experience of undertaking reception duties or a similar role.
  • Standard keyboard skills and the ability to use Microsoft Office packages, such as Word, Excel, and Outlook.
  • Knowledge of patient administrative systems and Cwm Taf UHB IT systems.
What We Offer

As a Receptionist Clerical Officer at Cwm Taf Morgannwg University Health Board, you will have the opportunity to work in a dynamic and supportive environment, contributing to the delivery of high-quality patient care. We offer a competitive salary, excellent benefits, and opportunities for professional development and growth.