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Support Services Advisor

2 months ago

Tonypandy, Rhondda Cynon Taf, United Kingdom beBee Professionals Full time £20,000 - £30,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Tonypandy, United Kingdom.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and chat, ensuring timely resolution of queries and issues.
  • Offer accurate product and service information, addressing customer inquiries and concerns.
  • Work collaboratively with other departments to ensure seamless customer experience.
  • Process customer orders, manage account information, and maintain accurate records of customer interactions.
  • Assist with administrative tasks as needed, contributing to a productive and efficient work environment.
Requirements:
  • Previous experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication and problem-solving skills, with the ability to handle high-volume queries.
  • Proficiency in Microsoft Office and CRM systems, with a willingness to learn and adapt.
  • Ability to work independently and as part of a team, with flexible working hours including weekends.
Benefits:
  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits, supporting your overall well-being.
  • Training and development opportunities, helping you grow professionally.
  • Supportive work environment with clear career progression, empowering you to succeed.
  • Flexible working options, allowing you to balance work and personal life.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for the Customer Service Advisor position in Tonypandy.