Residences Front Desk Associate

2 days ago

London, Greater London, United Kingdom Hyatt Corporation Full time

About the Role:

The Residences Receptionist will be the first point of contact for our residents and will be responsible for creating a positive and welcoming experience for them throughout their stay.

Key Responsibilities:

  • Provide exceptional customer service and respond to resident inquiries and requests in a timely and professional manner.
  • Manage the front desk and ensure that all guest services are provided in a efficient and effective manner.
  • Work closely with other departments such as Housekeeping, Security and Engineering to ensure that all guest needs are met.
  • Provide residents and their guests with property facilities and local area information, including events and activities.
  • Support with Front Office related activities at the Park Hyatt London River Thames Hotel.

Requirements:

  • Previous experience in a similar role within hospitality or residential environment is essential.
  • Excellent verbal and written communication skills.

Benefits:

  • 12 complimentary nights a year across Hyatt Hotels worldwide.
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
  • Uniform provided and laundered complimentary.
  • Headspace membership and access to our Employee Assistance Programme.
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

About Hyatt:

At Hyatt, we care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company

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