Senior Payroll Administrator
3 days ago
About the Role
We are seeking a highly skilled and experienced Pension Administrator to join our Pensions Team at Royal Mail. As a key member of the team, you will be responsible for ensuring the accurate and timely payment of pension benefits to our members.
Key Responsibilities
- Support the Team Leader with the review and sign-off of each payroll run to ensure compliance with regulatory requirements.
- Provide guidance and coaching to payroll administrators on complex cases and key learning points.
- Act as an escalation point for member queries and complaints related to payroll and pensions.
- Develop and implement processes to improve the efficiency and effectiveness of the payroll team.
- Collaborate with the Payroll Team to ensure the delivery of a professional and customer-focused service.
Requirements
- Demonstrable experience as a professional payroll practitioner with a strong understanding of payroll and HMRC rules and regulations.
- Experience of developing, leading, and motivating a team and delivering a professional service within a structured commercial framework.
- Strong influencing skills and the ability to engage effectively at all levels, both internal and external to Royal Mail.
- Demonstrably strong written and verbal communication skills, with the ability to assimilate complex information and translate it into easily understandable language.
- Proven planning and organizational skills, including experience of delivering to demanding timescales and working flexibly to meet stakeholder and customer requirements.
- English Language and Mathematics at GCSE/A Level.
- Possess or be willing to study for a professional payroll qualification via a Workplace Pensions Apprenticeship scheme.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and supportive team environment.
- Professional development and training opportunities.
- A comprehensive pension scheme.
- Generous annual leave entitlement.
How to Apply
If you are a motivated and experienced payroll professional looking for a new challenge, please submit your application, including your CV and a cover letter outlining your experience and qualifications.
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