Customer Service Representative

1 week ago

Kingston upon Thames, Greater London, United Kingdom Sitel Full time

Unlock Your Potential with Sitel

Are you ready to take your career to the next level? At Sitel, we offer a unique opportunity to grow and develop your skills in a dynamic and supportive environment.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our contact centre team, you will be responsible for providing exceptional customer service and support to our clients' customers.

Key Responsibilities

  • Communicate Effectively: Clearly and effectively communicate with customers via phone, email, and live chat in English and German.
  • Active Listening: Attentively listen to customers and understand their needs and concerns.
  • Problem-Solving: Quickly identify and resolve customer issues or complaints.
  • Empathy: Understand and relate to the customer's perspective.
  • Patience: Remain calm and composed during difficult customer interactions.
  • Adaptability: Handle a wide variety of customer interactions and adjust communication style as necessary.
  • Positive Attitude: Remain positive and upbeat even during challenging customer interactions.
  • Teamwork: Work effectively with other agents and support teams.

Why Sitel?

We work with clients across various industries, including retail, healthcare, hospitality, and more. If you're looking for a challenging and rewarding role with opportunities for growth and development, we encourage you to apply.

Our Values

We value diversity and inclusivity, and we're committed to creating a welcoming and supportive work environment. If you need any adjustments to our recruitment process, please don't hesitate to reach out to our recruitment team.

Data Protection

We'll only hold and process your personal data for the purpose of the selection process and any subsequent employment or placement. Your data will be retained only for as long as permitted by UK legislation and then destroyed.

  • Customer Service Representative

    4 days ago

    Kingston upon Thames, Greater London, United Kingdom Pod Talent Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales orders, and maintaining accurate records.Key...

  • Customer Service Representative

    4 days ago

    Kingston upon Thames, Greater London, United Kingdom Pod Talent Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales orders, and maintaining accurate records.Key...

  • Customer Service Representative

    2 days ago

    Kingston upon Thames, Greater London, United Kingdom Pod Talent Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales orders, and maintaining accurate records.Key...

  • Customer Service Representative

    2 days ago

    Kingston upon Thames, Greater London, United Kingdom Pod Talent Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales orders, and maintaining accurate records.Key...

  • Customer Service Representative

    7 hours ago

    Kingston upon Thames, Greater London, United Kingdom Pod Talent Full time

    Customer Service Representative OpportunityWe are seeking a passionate and growth-driven customer service representative to join our team at Pod Talent in Surrey/South West London.This is an exciting opportunity to work with a top drinks distributor, processing sales orders for customers, maintaining the ERP system, and supporting customer service...

  • Customer Service Representative

    5 hours ago

    Kingston upon Thames, Greater London, United Kingdom Pod Talent Full time

    Customer Service Representative OpportunityWe are seeking a passionate and growth-driven customer service representative to join our team at Pod Talent in Surrey/South West London.This is an exciting opportunity to work with a top drinks distributor, processing sales orders for customers, maintaining the ERP system, and supporting customer service...

  • Customer Service Representative

    3 weeks ago

    Kingston upon Thames, Greater London, United Kingdom Wheelchair Transport Service, Inc. Full time

    About the OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our contact centre, you will be responsible for providing exceptional support to our customers, addressing their queries and concerns related to online ordering, including fraud management, delivery issues,...

  • Customer Service Representative

    2 weeks ago

    Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    About SitelSitel is a leading global customer experience management provider. We believe in delivering exceptional experiences for our clients and their customers.Our MissionWe strive to be the best in the industry by providing innovative solutions, exceptional service, and a commitment to excellence.Job SummaryWe are seeking a highly skilled and motivated...

  • Customer Service Representative

    2 weeks ago

    Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    About SitelSitel is a leading global customer experience management provider. We believe in delivering exceptional experiences for our clients and their customers.Our MissionWe strive to be the best in the industry by providing innovative solutions, exceptional service, and a commitment to excellence.Job SummaryWe are seeking a highly skilled and motivated...

  • Customer Service Representative

    2 weeks ago

    Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    About SitelSitel is a leading global customer experience management company that connects brands with their customers in over 60 languages. Our global footprint makes us one of the few true global players in the industry.Our MissionWe believe in memorable associate experiences and strive to improve the quality of life and career growth for our employees. Our...

  • Customer Service Representative

    2 weeks ago

    Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    About SitelSitel is a leading global customer experience management company that connects brands with their customers in over 60 languages. Our global footprint makes us one of the few true global players in the industry.Our MissionWe believe in memorable associate experiences and strive to improve the quality of life and career growth for our employees. Our...

  • Customer Service Representative

    3 weeks ago

    Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    About SitelSitel is a leading global customer experience management company that connects brands with their customers in over 60 languages. Our global footprint makes us one of the few true global players in the industry.Our MissionWe believe in memorable associate experiences and strive to improve the quality of life and career growth for our employees. Our...

  • Customer Service Representative

    2 weeks ago

    Kingston upon Thames, Greater London, United Kingdom HGS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our HGS team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesHandle inbound calls effectively and efficiently, utilizing proactive customer...

  • Customer Service Representative

    2 weeks ago

    Kingston upon Thames, Greater London, United Kingdom HGS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our HGS team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesHandle inbound calls effectively and efficiently, utilizing proactive customer...

  • Customer Service Representative

    6 days ago

    Kingston upon Thames, Greater London, United Kingdom Pod Talent Full time

    Customer Service Representative OpportunityWe are seeking a passionate and growth-driven customer service representative to join our team at Pod Talent in Surrey/South West London.This role offers an incredible opportunity to work with a top drinks distributor, processing sales orders for customers, maintaining the ERP system, and supporting customer service...

  • Customer Service Representative

    6 days ago

    Kingston upon Thames, Greater London, United Kingdom Pod Talent Full time

    Customer Service Representative OpportunityWe are seeking a passionate and growth-driven customer service representative to join our team at Pod Talent in Surrey/South West London.This role offers an incredible opportunity to work with a top drinks distributor, processing sales orders for customers, maintaining the ERP system, and supporting customer service...

  • Customer Service Representative

    1 week ago

    Kingston upon Thames, Greater London, United Kingdom HGS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our HGS team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesHandle inbound calls effectively and efficiently, utilizing proactive customer...

  • Customer Service Representative

    1 week ago

    Kingston upon Thames, Greater London, United Kingdom HGS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our HGS team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesHandle inbound calls effectively and efficiently, utilizing proactive customer...

  • Retail Customer Service Representative

    8 hours ago

    Kingston upon Thames, Greater London, United Kingdom Entain Full time

    Customer Service Manager - RetailAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment? We're seeking a skilled Customer Service Manager to join our team at Entain, a leading sports betting and gaming company.Key Responsibilities:Lead a team of customer service representatives to deliver...

  • Retail Customer Service Representative

    6 hours ago

    Kingston upon Thames, Greater London, United Kingdom Entain Full time

    Customer Service Manager - RetailAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment? We're seeking a skilled Customer Service Manager to join our team at Entain, a leading sports betting and gaming company.Key Responsibilities:Lead a team of customer service representatives to deliver...