Customer Service Representative

5 days ago


Kingston upon Thames, Greater London, United Kingdom Pod Talent Full time
Customer Service Representative Opportunity

We are seeking a passionate and growth-driven customer service representative to join our team at Pod Talent in Surrey/South West London.

This role offers an incredible opportunity to work with a top drinks distributor, processing sales orders for customers, maintaining the ERP system, and supporting customer service queries.

Key Responsibilities:

  • Process sales orders for customers across the UK
  • Maintain the ERP system with up to date customer and product information
  • Support customer service queries and resolve issues efficiently
  • Liaise with 3PL partners for delivery updates

Requirements:

  • Experience in an FMCG supply chain, logistics, or customer service role
  • Excellent communication and relationship building skills
  • Strong initiative and a keen mind to improve processes
  • Good attention to detail and Excel skills
  • System proficiency, preferably Oracle

About Us:

At Pod Talent, we value growth and progression, and we're looking for someone who shares our enthusiasm for delivering exceptional customer experiences.



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