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System Administrator
2 months ago
We are seeking a highly skilled System Administrator to manage and maintain our enterprise Windows networks. As a key member of our IT team, you will be responsible for the day-to-day operation and maintenance of our client infrastructure.
Key Responsibilities:
- Manage, configure, and operate client infrastructure to ensure optimal performance and reliability
- Provide technical guidance and support to lower-level technicians to help them develop their skills and knowledge
- Respond to customer issues and resolve tier 2 tickets and escalations in a timely and professional manner
- Maintain effective communication with assigned clients to ensure their needs are met
- Perform other duties as required to support the success of our IT team
Requirements:
- Strong customer service and troubleshooting skills, with the ability to communicate technical information effectively to a wide range of end-users
- 3-5 years of experience maintaining a Windows environment, with a working knowledge of all major IT technologies
- Able to install most networking and server hardware without assistance, with a strong attention to detail and ability to work independently
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