Hospitality Service Supervisor

6 days ago


Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time
Job Opportunity

We are seeking a highly skilled and passionate Hospitality Service Supervisor to join our Food and Beverage team at The Queen at Chester Hotel, Premier Collection By Best Western.

About the Role

As a Hospitality Service Supervisor, you will be responsible for ensuring the highest standards of service and presentation in our restaurant and bar. You will be the face of the business, upholding the hotel's brand reputation through delivering exceptional hospitality service.

Key Responsibilities

  • Prepare the restaurant and bar for service, ensuring high standards of presentation are met.
  • Engage with guests, prepare their food and beverage orders, and use upselling opportunities to enhance their experience.
  • Work closely with the team to maintain a positive and inclusive culture, promoting a sense of belonging and teamwork.
  • Monitor and maintain high standards of cleanliness and hygiene in the restaurant and bar areas.
  • Assist with training and development of team members to ensure they have the skills and knowledge to deliver exceptional service.

Requirements

  • Proven experience working in a busy hospitality environment, preferably in a supervisory role.
  • Excellent level of numeracy and literacy skills, with the ability to maintain accurate records and reports.
  • Strong organisation skills, with the ability to prioritise tasks and manage multiple responsibilities.
  • Ability to work effectively in a fast-paced environment, remaining calm and composed under pressure.
  • Passion for delivering exceptional customer service, with a focus on creating memorable experiences for our guests.

What We Offer

  • A competitive salary and benefits package, including employee discounts on bedroom rates and shopping discounts.
  • Opportunities for career development and progression within our dynamic and growing hotel group.
  • A supportive and inclusive work environment, with a focus on teamwork and collaboration.
  • Access to training and development programs, to help you achieve your career goals.


  • Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    Job SummaryWe are seeking a highly skilled Guest Services Supervisor to join our team at Valor Hospitality Europe. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesProvide warm and welcoming service to guests, responding to their...


  • Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    Guest Services Supervisor - Exciting OpportunityWe are currently seeking a Guest Services Supervisor to join our dynamic team in Chester. In this role, you will be responsible for ensuring that every guest has a memorable stay from check-in to check-out. Your warm welcome and excellent customer service skills will set the tone for their experience at our...


  • Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Job OpportunityWe are seeking a highly skilled and passionate Hospitality Service Supervisor to join our Food and Beverage team at The Queen at Chester Hotel, Premier Collection By Best Western.About the RoleAs a Hospitality Service Supervisor, you will be responsible for ensuring the highest standards of service and presentation in our restaurant and bar....


  • Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Job OpportunityWe are seeking a highly skilled and passionate Hospitality Service Supervisor to join our Food and Beverage team at The Queen at Chester Hotel, Premier Collection By Best Western.About the RoleAs a Hospitality Service Supervisor, you will be responsible for ensuring the highest standards of service and presentation in our restaurant and bar....

  • Restaurant Team Lead

    4 hours ago


    Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    Restaurant Supervisor - Chester **About the Role** We are seeking a skilled Restaurant Supervisor to join our team at Valor Hospitality Europe. As a Restaurant Supervisor, you will be responsible for providing exceptional customer service, ensuring a smooth dining experience, and maintaining a high level of quality in our restaurant operations. **Key...

  • Restaurant Team Lead

    2 hours ago


    Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    Restaurant Supervisor - Chester **About the Role** We are seeking a skilled Restaurant Supervisor to join our team at Valor Hospitality Europe. As a Restaurant Supervisor, you will be responsible for providing exceptional customer service, ensuring a smooth dining experience, and maintaining a high level of quality in our restaurant operations. **Key...


  • Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Guest Services Supervisor The Queen at Chester Hotel, Premier Collection By Best Western We are in search of a skilled Guest Services Supervisor to join our dynamic team. Role OverviewThe ideal candidate will play a pivotal role in leading our Front Office team, ensuring that our guests experience outstanding service from the moment they arrive until...


  • Chester, Cheshire, United Kingdom LGH Hotels Management Full time

    The OpportunityWe are seeking a highly skilled and passionate Hospitality Service Supervisor to join our Food and Beverage team at The Queen at Chester Hotel, part of the Premier Collection By Best Western. As a key member of our team, you will be responsible for delivering exceptional hospitality experiences to our guests, ensuring high standards of...


  • Chester, Cheshire, United Kingdom LGH Hotels Management Full time

    The OpportunityWe are seeking a highly skilled and passionate Hospitality Service Supervisor to join our Food and Beverage team at The Queen at Chester Hotel, part of the Premier Collection By Best Western. As a key member of our team, you will be responsible for delivering exceptional hospitality experiences to our guests, ensuring high standards of...


  • Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time

    Guest Services Supervisor The Queen at Chester Hotel, Premier Collection By Best Western We are in search of a skilled Guest Services Supervisor. The RoleAs a Guest Services Supervisor, you will play a crucial role in leading our Front Office team to deliver outstanding service to our guests. Your primary responsibility will be to ensure that every guest...


  • Chester, Cheshire, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

    Job Overview Part-Time Opportunities: Flexible Shift Patterns Available We are seeking dedicated and enthusiastic individuals to join the Domestic Services Team at Countess of Chester Hospital. We have permanent roles available for various shifts, including: Available Shift Options Include: Early Morning: 5am to 8am Morning: Until 1pm, Monday...


  • Chester, Cheshire, United Kingdom Aimbridge Hospitality Full time

    Aimbridge Hospitality EMEA, a division of Aimbridge Hospitality, oversees a portfolio of over 1,600 hotels globally, collaborating with leading brands in the hospitality sector. By becoming a part of our team, you will enjoy a variety of benefits, which include: Exclusive discounts on hotel stays Financial support through Wagestream Employee...

  • Leisure Assistant

    3 days ago


    Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Leisure Assistant to join our team at Valor Hospitality Europe. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our leisure facilities.Key ResponsibilitiesCustomer Engagement: Provide...

  • Leisure Assistant

    3 days ago


    Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Leisure Assistant to join our team at Valor Hospitality Europe. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our leisure facilities.Key ResponsibilitiesCustomer Engagement: Provide...

  • Restaurant Supervisor

    3 weeks ago


    Chester, Cheshire, United Kingdom Taste Hospitality Recruitment Ltd Full time

    Restaurant Supervisor Chester Luxury HotelA Restaurant Supervisor is required in the beautiful and historic city of Chester for this luxury hotel which is home to a fine dining restaurant.The Head Chef is dedicated to flaunting the exceptional produce that can be found in the local area, and the sumptuous, seasonal a la carte menus perfectly reflect this...


  • Chester, Cheshire, United Kingdom Sixty Eight People Full time £34,000

    FARM SHOP & CAFÉ SUPERVISORInnovative. Top-tier in the industry.A retreat from urban life - featuring everything from artisanal deli sections, filled with local agricultural products, to beautiful outdoor areas, to seasonal menus crafted with fresh ingredients daily.A versatile establishment - a go-to location for experiences ranging from family outings, to...


  • Chester, Cheshire, United Kingdom Aimbridge Hospitality Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company that oversees a global portfolio of over 1,600 hotels and resorts. We partner with renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.What We OfferAs a member of our team, you'll enjoy a range of benefits,...


  • Chester, Cheshire, United Kingdom Aimbridge Hospitality Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company that oversees a global portfolio of over 1,600 hotels and resorts. We partner with renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.What We OfferAs a member of our team, you'll enjoy a range of benefits,...


  • Chester, Cheshire, United Kingdom Countess Of Chester Hospital Full time

    About Countess of Chester Hospital NHS Foundation TrustAt Countess of Chester Hospital NHS Foundation Trust, we take pride in not only delivering clinical excellence but also in fostering an environment where every team member feels valued and appreciated. Our commitment to continuous improvement is at the heart of our new strategic vision aimed at enhancing...


  • Chester, Cheshire, United Kingdom Aimbridge Hospitality Full time

    **About Us**Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.**What We Offer****Competitive Benefits Package**: Enjoy hotel...