Operational Support Associate

3 weeks ago

Horsham, West Sussex, United Kingdom Schroders Full time

Position Overview

We are excited to announce opportunities within our Platform Operations team at Schroders for the role of Operations Associate. This position is integral to our operations, allowing you to collaborate with various teams such as Funding & Disbursements, Account Servicing, and Account Opens & Top-ups.

Who We Are Looking For

If you are a recent graduate, considering a career transition, or have relevant experience in the industry, we encourage you to explore this opportunity with us.

At Schroders, we value innovation and diversity, seeking individuals who can contribute fresh perspectives to our operations.

About Platform Operations

The Platform Operations division comprises several teams dedicated to supporting our esteemed financial advisers in managing their accounts on the Fusion platform. Each team has a unique function, yet they collaborate closely to deliver an exceptional adviser experience, adhering to strict deadlines and service level agreements.

As an Operations Associate, you will engage in various processes, requiring you to work swiftly, efficiently, and accurately to minimize errors.

Embracing change is vital in our dynamic environment, and we are looking for individuals who are eager to learn and challenge existing processes to enhance efficiency.

Our Commitment

Schroders is dedicated to providing high-quality solutions that support financial advisers throughout their journey, from establishing a productive business to facilitating growth and maximizing value.

We prioritize client outcomes, ensuring that the interests of our clients are central to our decision-making processes. Our commitment to Treating Customers Fairly principles is deeply embedded in our culture.

Work Environment

This role is based in a modern campus environment, promoting a balanced work-life dynamic. We offer full-time positions with a hybrid working model, requiring three days in the office each week. Our standard working hours are Monday to Friday, 9 AM to 5 PM.

Key Qualifications

We are looking for candidates who possess:

  • Excellent communication and interpersonal skills, with a genuine interest in team collaboration.
  • Strong attention to detail, ensuring accuracy in all processes.
  • The ability to adhere to established procedures while being open to constructive challenges.
  • A team-oriented mindset, capable of building effective relationships across departments.
  • A proactive approach to identifying opportunities for process improvement.

Preferred Skills

While not mandatory, the following qualifications will be advantageous:

  • Experience in platform operations or financial services.
  • Progress towards industry certifications.
  • Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

Personal Attributes

The ideal candidate will demonstrate:

  • A commitment to client care and adherence to Treating Customers Fairly principles.
  • A positive attitude and the ability to inspire others.
  • A willingness to adapt to changes within the business.
  • Confidence in approaching tasks and the initiative to seek improvements.
  • Resilience in navigating a complex and evolving business landscape.

At Schroders, we recognize and value diversity, fostering an inclusive culture that supports better decision-making and enhances our overall performance.

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