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Maintenance Operations Coordinator

2 months ago

Castleford, Wakefield, United Kingdom M Group Services Full time
About The Role

We are seeking a highly skilled Maintenance Controller to join our expanding Service & Compliance team based in Castleford.

As a Maintenance Controller, you will be responsible for ensuring that planned maintenance events are managed in accordance with current Service Level Agreements and that the business delivers a "best in class" customer experience.

You will work closely with our customers to arrange and book compliance and service events, including MOT's, and process defect reports following a scheduled event. You will also be responsible for processing recharges in accordance with SLA's and booking external repairers and raising/processing PO's for your nominated contracts.

About M Group Services

M Group Services is a trusted employer to more than 10,500 people in the UK and Ireland. We operate across 21 businesses in 240 locations, providing specialist infrastructure services in the water, energy, transport, and telecommunications sectors.

We believe in communication, growth, and development, and we work in an environment where our employees feel trusted, challenged, and empowered to deliver their best work.

What You'll Bring

  • Experience in a similar role within the plant and fleet sector
  • Strong commitment to delivering high standards of customer service
  • Able to prioritise workload and work to deadlines
  • Effective communication and interpersonal skills
  • Fleet Maintenance related software would be an advantage, but training will be provided

What's in it for you?

  • 25 days' annual leave plus statutory holidays
  • Discretionary annual bonus
  • Contributory Pension scheme
  • Life Assurance
  • Access to our Employee Assistance Programme
  • Cycle to work scheme
  • Access to a wide range of discounts and special offers through our online rewards platform