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Finance Customer Support Specialist
2 months ago
Position: Finance Customer Support Specialist
Location: Remote/Hybrid
Salary: £23,400 to £27,000 (pro rata)
Contract: 6 month engagement
Working Hours: Monday to Friday, 9am to 5pm (with potential for remote work after training)
Overview: The Recruitment Group is seeking a Finance Customer Support Specialist to join our esteemed client on a 6 month engagement. This role presents an excellent opportunity to collaborate with a well-regarded organization and enhance your expertise within the finance industry. While prior finance experience is not mandatory, candidates must possess strong numerical skills. Experience in a dynamic office setting is advantageous.
Key Responsibilities:
- Managing a high volume of financial transactions
- Providing customer support through phone and email communications
- Conducting outbound customer service outreach
- Handling incoming customer inquiries
- Performing account reconciliations
- Ensuring timely resolution of outstanding balances
- Assisting in various business functions as required
Candidate Requirements:
- Strong numerical aptitude
- Proficient in Microsoft Office Suite
- Excellent verbal and written communication skills
- Meticulous attention to detail
- Adaptable and flexible work approach
- Self-driven and motivated
This role is ideal for individuals who are committed to delivering exceptional service and align with the values of our client.
