Claims Specialist

1 week ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time
{"Key Responsibilities": "

As a Claims Handler at Somerset Bridge Group, you will be responsible for investigating and proactively managing your own caseload of personal injury claims. You will provide excellent customer service and negotiate with insurers and solicitors on quantum and liability, aiming to achieve cost-efficient conclusions. Additionally, you will identify potential fraud using fraud indicators and build strong professional relationships with colleagues and clients.

", "Required Skills/Experience": "

To succeed in this role, you will need:

  • Previous experience in handling PI claims.
  • Excellent communication skills, both verbal and written.
  • Good understanding of indemnity and liability arguments.
  • Ability to work proactively and to tight deadlines, taking ownership of your work.
  • A basic understanding of credit hire.
  • Strong attention to detail.
  • Organizational skills with the ability to prioritize your workload.
  • Some knowledge of court procedures.
", "Our Benefits": "

We offer a range of benefits, including:

  • Hybrid working – 2 days in the office and 3 days working from home.
  • 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus, bank holidays.
  • Pension scheme – 5% employee, 6% employer.
  • Flexi-time.
  • Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs.
  • 100's of exclusive retailer discounts.
  • Professional wellbeing, health & fitness app – Wrkit.
  • Enhanced parental leave, including time off for IVF appointments.
  • Life Assurance - 4 times your salary.
  • 25% Car Insurance Discount.
  • 20% Travel Insurance Discount.
  • Cycle to Work Scheme.
  • Employee Referral Scheme.
  • Community support day.
  • Christmas and Summer parties.
", "Working at SBG": "

At Somerset Bridge Group, we aim to build a sustainable and innovative business focused on underwriting, broking, and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policyholders.

We are proud to have been awarded a Silver Accreditation from Investors in People. We recognize that all of our people contribute to our success, and we are always looking for talented individuals to join our team – people who share our vision, are passionate about what they do, and want to be part of something special.

", "Language": "en-US"}

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