Claims Specialist
2 days ago
We are seeking a highly skilled Claims Specialist to join our team at Somerset Bridge Group. As a Claims Specialist, you will be responsible for investigating and managing personal injury claims in a proactive and efficient manner.
Key Responsibilities:- Claims Investigation: Conduct thorough investigations into personal injury claims, gathering and analyzing evidence to determine liability and quantum.
- Customer Service: Provide excellent customer service to policyholders, insurers, and solicitors, ensuring that all parties are kept informed and satisfied with the claims process.
- Cost Efficiency: Achieve cost-efficient conclusions to claims, minimizing costs and maximizing returns for the company.
- Fraud Detection: Identify potential fraud by using fraud indicators, ensuring that claims are legitimate and not fraudulent.
- Relationship Building: Build strong professional relationships with colleagues and clients, fostering a positive and collaborative work environment.
- Experience: Previous experience in handling personal injury claims is essential.
- Communication Skills: Excellent communication skills, both verbal and written, are required to effectively interact with policyholders, insurers, and solicitors.
- Knowledge: A good understanding of indemnity and liability arguments, as well as court procedures, is necessary to navigate the claims process.
- Organizational Skills: Strong organizational skills, with the ability to prioritize workload and manage multiple tasks, are essential for success in this role.
- Hybrid Working: Enjoy a hybrid working arrangement, with 2 days in the office and 3 days working from home.
- Annual Leave: Receive 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service.
- Pension Scheme: Participate in a pension scheme, with 5% employee contribution and 6% employer contribution.
- Flexi-Time: Enjoy flexi-time, allowing for a better work-life balance.
- Healthcare Cash Plan: Claim cashback on everyday healthcare costs through our healthcare cash plan.
- Exclusive Discounts: Enjoy exclusive discounts with hundreds of retailers.
- Professional Wellbeing: Access a professional wellbeing, health, and fitness app, Wrkit.
- Enhanced Parental Leave: Receive enhanced parental leave, including time off for IVF appointments.
- Life Assurance: Receive life assurance, with 4 times your salary.
- Car Insurance Discount: Enjoy a 25% car insurance discount.
- Travel Insurance Discount: Receive a 20% travel insurance discount.
- Cycle to Work Scheme: Participate in a cycle to work scheme.
- Employee Referral Scheme: Earn rewards through our employee referral scheme.
- Community Support Day: Participate in a community support day.
- Christmas and Summer Parties: Enjoy Christmas and summer parties with your colleagues.
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