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Customer Service Representative
2 months ago
Customer Service Advisor Opportunity
Competitive Hourly Rate: £13.60
We are recruiting on behalf of our client in Warrington for a Customer Service Advisor to join their inbound customer service department. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.
Key Responsibilities:
- Provide high-quality customer service through detailed questioning and active listening.
- Identify and implement process improvements to enhance customer service and operational performance.
- Work collaboratively with operations employees to resolve customer issues.
- Accurately record and process customer enquiries.
- Promote products in line with marketing input.
- Conduct outbound calls following events and system unavailability.
- Review performance statistics and take responsibility for personal development.
Requirements:
- Passion for delivering exceptional customer service.
- Ability to work in a fast-paced environment.
- Strong communication and problem-solving skills.
About The Recruitment Co:
We are a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We take pride in our ability to match the right candidate with the right role, ensuring a successful and fulfilling experience for all parties involved.
