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Waiting List Administration Officer

2 months ago


Dundee, Dundee City, United Kingdom NHS Scotland Full time

NHS Scotland is dedicated to fostering equality and diversity within our workforce, aiming to create an environment where every employee feels valued and empowered to perform at their best. We encourage applications from all segments of society.

An exciting opportunity has emerged for a professional to take on a vital role in managing waiting lists, theatre operations, and associated tasks within the Trauma and Orthopaedic Department. The successful candidate will be responsible for supporting various administrative functions.

The ideal candidate should possess substantial experience in a collaborative environment, particularly with a focus on waiting lists in a healthcare context. Exceptional communication, organizational, and analytical skills are essential. Proficiency in software applications such as Excel and Microsoft Word is crucial for daily operations. Flexibility and the ability to work independently as well as part of a team are necessary attributes. Familiarity with NHS Tayside Access Policy and Waiting Times Guidance, along with experience in Trakcare for booking and managing waiting lists, would be beneficial.

This position requires the individual to engage professionally with patients, their families, and a diverse range of hospital personnel. The role can be demanding, thus the ideal candidate should thrive in a fast-paced and challenging environment.

Important Information for Candidates:

  • Applications should be submitted through the designated application process.
  • Do not upload a CV as it will not be considered for shortlisting.
  • Ensure your email address is entered accurately for correspondence.
  • Regularly check your email, including junk folders, for updates.
  • For assistance with the application process, please refer to the provided support resources.
  • Some vacancies may be restricted to internal candidates only; please update your profile accordingly.