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Office Operations Manager

2 months ago


Cambridge, Cambridgeshire, United Kingdom Costello Medical Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Reception & Office Administrator. As a key member of our Facilities team, you will be responsible for ensuring the smooth day-to-day operation of our Cambridge office.

Key Responsibilities
  • Oversee the virtual telephone switchboard and manage incoming messages.
  • Greet visitors with a high level of friendliness and professionalism.
  • Maintain a safe, tidy, and professional environment, including managing the kitchen to a high standard.
  • Book visitors onto the appropriate security system(s) for all our UK offices.
  • Build relationships with service providers and suppliers, as well as liaise with the building's management team.
  • Purchase general supplies, such as kitchen consumables and stationery.
  • Assist with the organization of internal and external events, such as client meetings and office socials.
  • Maintain the company's asset management system and associated processes.
  • Perform basic health and safety checks, for which training will be provided.
  • Provide ad-hoc support to the Facilities Management Assistant and the wider Operations team, as needed.
Requirements

We are seeking a motivated candidate who is eager to take on new challenges and contribute innovative ideas to the ongoing development of our Facilities function. Essential requirements for the role include:

  • Strong organizational skills, including the ability to plan and prioritize your own time and communicate this to others.
  • Excellent levels of productivity, and the flexibility to respond to changing deadlines.
  • The ability to work confidently on your own and with a high degree of autonomy.
  • Exceptional attention to detail and high professional standards.
  • Excellent written and verbal communication skills.
  • A passion for, and dedication to, providing excellent customer service in a facilities role.
  • A friendly and approachable demeanor.
  • Experience using Microsoft Office.
What We Offer
  • A starting salary of £25,700 per annum.
  • A discretionary profit share bonus paid twice per year.
  • Flexible working hours.
  • 25 days' annual leave plus bank and public holidays.
  • Flexible benefits scheme offering additional holiday, cash payments, and pension contributions.
  • 4% employer pension contributions.
  • Private Medical Insurance which offers comprehensive cover on a 'medical history disregard' basis.
  • Paid study leave and funding for external qualifications.
  • Cycle to Work scheme and an interest-free travel loan scheme.
  • Critical Illness Cover, Income Protection, and Life Assurance.
  • Access to an Employee Assistance Programme.
  • Discounted gym memberships.
  • Comprehensive travel insurance.
  • Regular company-funded social activities.