Front Office Night Supervisor
4 weeks ago
Job Summary
As a Front Office Night Supervisor at Park Hyatt London River Thames, you will be responsible for ensuring that all guests receive prompt, professional, and courteous service, creating positive and memorable experiences.
Key Responsibilities
- Supervise nightly front office operations, including late check-in/check-out procedures, reservations, and room assignments.
- Communicate and coordinate with other departments (e.g. housekeeping, engineering) to ensure seamless operations.
- Train, mentor, and motivate colleagues to provide excellent levels of guest service.
- Prepare and review reports, including occupancy, revenue, and guest feedback.
About You
We are looking for a highly organized and multitasking individual with previous experience in hotel front office within the luxury segment. Strong communication and leadership skills are required.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
- Business attire laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
About Hyatt
At Hyatt, we care for people so they can be their best. We are passionate about diversity, equity, and inclusion, and we believe that everyone's role matters. Opportunities are yours to shape, and your individuality is celebrated.
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