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Estée Lauder Counter Manager

1 month ago

London, Greater London, United Kingdom Estée Lauder - Brand Full time
Estée Lauder - Counter Manager - Boots - 37.5 Hours

Job Overview:

Estée Lauder is a leading beauty brand seeking a dynamic and inspirational Counter Manager to lead, coach, and develop a team of Sales Advisors to achieve sales, customer service, and operational targets.

Key Responsibilities:

  • Lead and develop a high-performing team to achieve sales and customer service targets
  • Develop and execute business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
  • Coach and develop team members to reach their full potential
  • Collaborate with the hiring manager to discuss availability and create a schedule that balances work-life demands

Requirements:

  • Proven retail management experience, preferably in beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience creating and executing in-store events
  • Flexible availability across days/hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the country

Benefits:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

Equal Opportunities Employer:

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.