Estée Lauder Counter Manager
4 weeks ago
About the Role:
We are seeking a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
Key Responsibilities:
- Lead, coach, and develop a high-performing team of Sales Advisors
- Set and achieve sales, customer service, and operational targets
- Develop and execute in-store events and promotions
- Manage inventory, facilities, and cash reconciliation
- Provide exceptional customer service and relationship management
Requirements:
- Proven retail management experience, preferably in beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft Office
- Proof of right to live and work in the country
About Us:
Estée Lauder Companies is a people-first company, respecting and caring for our employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world and to being both the employer of choice for diverse talent and the brand of choice for our global consumers.
Benefits:
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
Equal Opportunities Employer:
Estée Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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