Key Account Director
1 day ago
Chase and Holland Recruitment Ltd is excited to be working with an innovative business that is currently experiencing a strong period of growth. We are seeking a highly skilled Key Account Director to join their friendly sales team.
Job SummaryThe successful candidate will be responsible for developing and maintaining robust relationships with key accounts, protecting and increasing revenue. This is a great opportunity for someone with excellent experience in a similar role, who is proactive and has a positive approach.
Responsibilities- Ensure financial targets are achieved by protecting and developing Key Accounts
- Take commercial responsibility and establish optimal cost models to maximise Key Account revenue and profitability
- Attend client meetings, including regular structured formal reviews, and share information with colleagues in the Sales team
- Establish and define working processes for customer services to best service key accounts and drive service excellence
- Provide monthly KPI reports showing actual against budget across internal key measurables
- Provide KPI reports to relevant key account contacts showing actual against target on defined client measurables
- Take new product briefings from customers and be responsible for managing or overseeing project work
- Develop new ways to enhance the business with customers and provide solutions to management
- Be the main point of escalation for Key Account issues or any unresolved issues
- Deliver presentations, online demonstrations, and training to internal and external stakeholders when required
- Excellent attention to detail
- Enthusiastic and self-motivated
- Highly organised and able to prioritise
- Results driven, resilient, and tenacious
- Innovative and commercially minded
If you are interested in this exciting opportunity, please click 'apply now' to submit your application.
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Key Account Director
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