Beverage Service Specialist
4 weeks ago
About Us: At Hoar Cross Hall, we pride ourselves on providing a luxurious experience that blends the charm of a historic estate with the relaxation of a premier spa. Our commitment to exceptional service ensures that every guest enjoys a memorable visit, whether they are dining in our exquisite venues or unwinding in our beautiful gardens.
The Role: Are you passionate about delivering outstanding service and crafting exquisite cocktails? As a vital member of our Food and Beverage team, you will engage with guests, maintain high standards, and create remarkable experiences.
Why Work With Us:
- Experience the beauty of a historic estate dedicated to hospitality excellence.
- Competitive compensation.
- Access to leisure and spa facilities.
- Complimentary meals from our staff canteen.
- Special Spa Day on work anniversaries.
- Employee Benefits Program.
- Free parking available.
- Discounts on overnight stays and spa services.
- 30% off food and beverages.
- Comprehensive training and induction program.
- Opportunities for career growth and professional development.
- Deliver courteous and professional service at all times across various dining and beverage areas.
- Assist in providing a seamless food and beverage experience, particularly focusing on cocktail service.
- Address guest inquiries with politeness and efficiency.
- Collaborate with bar staff to ensure beverage availability.
- Manage guest feedback and complaints, ensuring a satisfactory resolution.
- Adhere to health and safety regulations, dress codes, and service standards.
- Previous experience in a similar hospitality role.
- Knowledge of cocktails and beverage service.
- Understanding of food hygiene and liquor licensing standards.
- Ability to thrive in a fast-paced environment.
- Strong communication and interpersonal skills.
- Experience in high-volume service.
- Food Safety Training.
- Opportunities for casual, part-time, and full-time positions.
- Flexibility is essential, with the expectation to work varied shifts, including early morning service.
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