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Beverage Service Specialist
3 months ago
About Us: At Hoar Cross Hall, we pride ourselves on providing a luxurious experience that combines the charm of a historic estate with the relaxation of a premier spa resort. Our commitment to excellence ensures that every guest enjoys a memorable stay, surrounded by beautiful gardens and exceptional dining options.
The Role: Are you passionate about delivering outstanding service and crafting exquisite cocktails? As a vital member of our Food and Beverage team, you will possess a natural flair for hospitality, a keen eye for detail, and a dedication to maintaining high standards. Your vibrant personality will shine as you create remarkable experiences for our guests.
Why Work With Us:
- Experience a breathtaking estate dedicated to hospitality excellence.
- Competitive compensation package.
- Access to leisure and spa facilities at no cost.
- Complimentary meals from our staff canteen.
- Enjoy a Spa Day at Eden Hall on your work anniversaries.
- Employee Benefits Program.
- Free parking available.
- Discounts on overnight accommodations and spa experiences.
- 30% off food and beverages.
- Comprehensive training and induction program.
- Opportunities for career growth and professional development.
Role Responsibilities:
- Deliver prompt, courteous, and professional service at all times across various dining and bar areas.
- Assist in providing all aspects of food and beverage service, with a focus on cocktail service.
- Address guest inquiries in a friendly and helpful manner.
- Collaborate with bar staff to ensure beverage availability.
- Manage guest complaints effectively, ensuring satisfaction through proper service recovery.
- Adhere to health and safety regulations, dress codes, and service standards.
Personal Requirements:
Essential:
- Previous experience in a similar hospitality role.
- Knowledge of cocktails and beverage service.
- Understanding of liquor licensing, food hygiene, and quality standards.
- Ability to thrive in a fast-paced environment.
- Strong interpersonal and communication skills.
- Experience in high-volume service.
- Food Safety Training.
Shift Availability:
- Opportunities for casual, part-time, and full-time positions.
- Flexibility is essential, with the expectation to work as needed to support the team and business operations.
At Hoar Cross Hall, we believe in fostering a welcoming and supportive environment for all our staff.
