Beverage Service Specialist
4 weeks ago
Cocktail Waiter/Waitress
Location:
Hoar Cross Hall, Staffordshire
About Us:
Situated in the picturesque Staffordshire countryside, Hoar Cross Hall merges the charm of a historic estate with the luxury of a premier spa retreat. We pride ourselves on providing an unparalleled guest experience, featuring exceptional dining options, expansive gardens, and a state-of-the-art spa. Our mission is to offer outstanding service and create lasting memories for all our visitors.
At Hoar Cross Hall, we strive to treat our guests like family, ensuring every visit is a positive and memorable experience.
We seek individuals who are passionate and positive. We provide training to enhance your skills and support your personal growth and career aspirations.
The Role:
Are you enthusiastic about delivering outstanding service and crafting exquisite cocktails?
As a member of our Food and Beverage team, you will possess a natural affinity for engaging with guests, a keen eye for detail, and the motivation to uphold and elevate service standards. A genuine desire to provide exceptional service and a vibrant personality are essential. You will collaborate with a dynamic team to create remarkable experiences for our guests.
Why Work With Us:
- Be part of a stunning historic estate dedicated to excellence in hospitality.
- Attractive compensation package.
- Complimentary access to leisure and spa amenities.
- Free meals from our staff dining facilities.
- Complimentary Spa Day at Eden Hall on work anniversaries.
- Employee Benefits Program.
- Free parking available.
- Discounts on overnight accommodations and spa experiences.
- 30% discount on food and beverages.
- Comprehensive induction and training program.
- Opportunities for professional growth and career advancement.
Role Responsibilities:
- Deliver efficient, courteous, and professional service at all times across various service areas.
- Assist in providing all aspects of food and beverage service, particularly cocktail service.
- Respond to guest inquiries in a polite and helpful manner.
- Coordinate with bar staff to ensure beverage availability.
- Address guest complaints appropriately, ensuring a satisfactory resolution.
- Adhere to health and safety standards, dress code, and service protocols.
- Participate in training sessions as required.
Personal Requirements:
Essential:
- Prior experience in a similar role within the hospitality sector.
- Knowledge of cocktails and beverage service.
- Understanding of liquor licensing, food hygiene, and quality standards.
- Able to thrive in a fast-paced environment.
- Excellent communication and interpersonal skills.
Desirable:
- Experience managing large volume service.
- Food Safety Training.
Shift Availability:
- Casual, part-time, and full-time positions available.
- Flexibility is essential as you will be required to work as needed to support the team and business operations.
We believe in choosing our family, and we invite you to be part of ours.
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